222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Long claim turnaround time
I originally submitted my claim on August 14th and it took nearly a month for a resolution. This was for a $1,300.00 bill. If I didn't have the money to pay this bill upfront, I would be in a lot of trouble. I do not like the turnaround times for claims. It also took a long time for me to get a resolution on a basic neuter for my puppy. Not happy.
Insurer: Pets Best
By: Brea
Customer service always polite and…excellent customer service
Customer service always polite and helpful. Service when had accident was very prompt with no problems.
Insurer: Sonnet
By: Helen
Laura was so kind and helpful and is…
Laura was so kind and helpful and is sharp as a tack she explained so well how to best use our insurance and I feel like I really know how to file a claim as well.
Insurer: Fetch
By: Nikki “coolkid”
Avoid at all costs
The worst experience with any company I have ever interacted with in my life. Avoid at all costs. Their practices are questionable at best and fraudulent at worst. Please do not use them.
Insurer: Embrace
By: Sad
Highly recommended!
We’ve been using Figo for about a year now and we love it! Unfortunately our pup had some issues this year, but Figo made the financial part one less thing to worry about. The app is really easy to work with I can submit a claim in less than 2 minutes. The review process is pretty quick and we’re updated every step of the way. We will definitely have Figo insurance for all of our dogs going forward
Insurer: Figo
By: Corina
Very easy to apply.reasonablychewy and Macky's dadprice d
Very easy to apply.reasonably price d
Insurer: Spot
By: Mark Geoffroy
My experience was great
My experience was great. Easy to set up and use on my phone and theirs not anybody trying to sell u a bunch a stuff you don’t need. Great overall experience
Insurer: Sonnet
By: Dan
Efficient, expeditious and easy
I filed a claim on Sunday morning and it was settled within 72 hours. The process is very simple- essentially log in, upload the medical procedures summary and submit. I was so relieved that it wasn’t a paperwork headache or a phone tree disaster- I couldn’t have handled that in addition to the stress of having such a sick little dog. So efficient- I wish all insurance providers operated this way.
Insurer: Healthy Paws
By: Sarah Kelley
Since choosing SPOT for my Golden…
Since choosing SPOT for my Golden Retriever ( Millie) pet insurance I am very confident we will be pleased with the service that SPOT offers. SPOT has reached out to welcome us into their pack by texting and emailing many welcoming messages offering help! We have even received a phone call from a representative offering to answer any questions and help!!! So far Millie and I are tail wagging happy and offering back high paws 🐾 for SPOT pet insurance.. thank you so much Susan and Millie Pack
Insurer: Spot
By: Susan Pack