222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy to have my pet insured
I have had an Unfortunate passing of our flat coated retriever from Lymphoma, Luckily I had PetsBest to pickup the bills once he was diagnosed at 3.5yrs. they also covered his cremation expenses. We got another puppy a few months later because the void was too big for the kiddos. immediately, I have purchased Insurance for him. only to discover a few months later that he has elbow dysplasia... OH BOY! I'm so lucky I have decided to yet again to buy Insurance! The one think i wish BestPets were able to do is to pay directly to the Veterinarian.
Insurer: Pets Best
By: Mary List
What went right should be the question!
What went right should be the question! Multiple requests for the same information in order to process a claim. 5 months of phone calls, e-mails w/requested information sent/resent including from our vet(s), notified they don't read mail for 30 days since I provided a hard copy since their claims adjusters don't read prior claim information submitted through their claim system. This company should be sent to the Better Business Bureau.
Insurer: Fetch
By: Tammi
User friendly
It was very simple to just answer a few questions and upload my data. Now I'm just waiting to see if the insurance is going to kick in.
Insurer: Embrace
By: Daryl Gay
Just signed up
Just signed up, no opinion yet.
Insurer: ASPCA
By: Johanna Simon Roscoe
Fast response from the team by email
Fast response from the team by email. Would prefer to still be able to call an agent if possible as sometimes it’s easier to clarify questions by talking rather than email tag. The chat is good for basic questions/common questions but when something is more nuanced a human interaction is preferred. Overall tho I’m satisfied with the services provided
Insurer: Sonnet
By: Nathan Baart
Have not had to use it yet
Have not had to use it yet. My only concern with this policy is the price of the monthly premium. Easy enrollment though. I will let you know more after I've had to use it. Thank you.
Insurer: Spot
By: Sue Markum
Easy start up
Easy start up. Good prices and glad to have the insurace, since my current insurance is no longer offering insurance. Thank you!
Insurer: Spot
By: Carey Harris
Gave me choices
Gave me choices. But I am confused about the deductible and was not able to get the matter resolved.
Insurer: ASPCA
By: Patsy Warlock
This company will falsely deny a claim
This company will falsely deny a claim. For example, my dog was ill two months after the insurance had been purchased and they denied the claim saying it was within the 14 day waiting period. This was incorrect. But there is no way to dispute the denial and customer service just completely ignores my emails. They are in it for the money and deny claims without even looking at them. Additionally, I got this insurance for a rescue because they cover behavioral vet visits, but those were all denied because it was “pre-existing”. Of course it was - he’s a rescue ASPCA! Talk about not fulfilling your own mission. So now I have thousands of dollars in denied claims and a useless insurance policy that I pay premiums on.
Insurer: ASPCA
By: Darlene K. Bos