154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 29, 2024

This is a great company

This is a great company. Very easy to submit a claim and once it is submitted, the processing is done right away.

Insurer: Embrace

By: Ed Williams

Verified September 29, 2024

Reimbursements recalled due to embraces banking error

The claims process for 5 of my 6 claims when super quickly. The largest (understandably) took 17 days to process. Then once the checks where dispersed, they were recalled via the sender (embrace) and the checks were removed from my bank account. Now I have to wait another 2-3 weeks for the finance department to reissue new checks because the originals cannot be redeposited. I was told this was a banking error on embraces end. I’ve been waiting for my reimbursements for over a month now.

Insurer: Embrace

By: Denise Andrade

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

Compare top pet insurance providers plans.