215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy site to use
Easy site to use. Affordable insurance for your pet.
Insurer: Spot
By: Kris Spisak
It was simple to navigate
It was simple to navigate - took me 5 minutes or less.
Insurer: Embrace
By: Valonda Banks
First year was good…
First year was good…. We had 2 claims on my 3 year old dog. Claims process was straightforward. When my policy auto renewed this year, they raised my premium from $40/mo to $70. It’s a huge jump and not something I’m willing to pay. I’ll be switching carriers.
Insurer: Spot
By: Haley
Pets Best just honored my first claim…
Pets Best just honored my first claim that was above the deductible fairly quickly and without argument. A great relief. Good experience.
Insurer: Pets Best
By: Chris Schneider
Friendly representative that was…
Friendly representative that was straight to the point
Insurer: ManyPets
By: Chelsea Berggren
Great service so far!
Very helpful client service through the process. Very quick set up for everything as well! Will be interested to see how things go moving forward with filing claims!
Insurer: Prudent Pet
By: Kirsten Kiecker
Easy and fast
Easy and fast! Great company!
Insurer: Embrace
By: Linda L. Avakian
I have wellness coverage and wanted to say how hassle free it was to submit a claim and get reimbursement.
I have wellness coverage and wanted to submit a claim for my pets annual check up. Never submitted any claim before. I was expecting downloading and filling out claim forms and a big hassle. To my pleasant surprise, all had to do was download a copy of my bill. In less than a day I had a full simple to read EOB and a notice that a check was in the mail. unbelievably simple!!
Insurer: Pets Best
By: Dan Ke
STILL waiting for my claim to be paid
STILL waiting for my claim to be paid! I've been receiving emails once a week saying you're backed up but you make sure to take my payment every month. Its getting annoying...
Insurer: Pets Best
By: Ladies mom
Embrace is a total waste of time and…
Embrace is a total waste of time and money. I had coverage on two dogs for more than two years at $73/month. Not ONE TIME did Embrace pay out a claim. Their underwriters flatly lied when I asked them to apply a vet bill to my annual deductible, claiming a veterinarian’s exam description of “Minor gum swelling; overdue for cleaning” actually means “indicative of gum disease; preexisting condition.” In fact, when I went to file a claim after over a year, they told me that my paperwork hadn’t been finished when I set up my account. You mean you sat there and collected $70 every month and never bothered to tell me that my account wasn’t properly set up? Thank god my dogs weren’t injured and needed emergency medical treatment during that time. I gave these useless clowns $1700 and got absolutely nothing for it. I paid for every vet visit and every scrap of medication. They refused to cover ANYTHING, finding loopholes and ridiculous reasons not to pay out until I finally canceled coverage. You are better served putting $75 a month into a savings account and using that to pay for your pets’ medical coverage as needed. They offer ridiculous contact times… They literally have an emergency number on their website that is only answered Monday through Friday, 8a-3p Eastern Standard Time— because god forbid you have an emergency over the weekend. I had exactly ONE email out of a dozen replied to in two years. Let’s be frank: Embrace doesn’t care about you or your pet. They sure make certain to bill you on time, though. I’m a capitalist. I’m all in favor of a company making money, provided that they provide a service that is WORTH the money. Embrace does NOT. On March 22nd, 2023, Embrace was reported to the Pierce County, WA Better Business Bureau for fraudulent insurance practices. As of the writing of this review, 09September, 2023, they had failed to even respond to the report. They managed to contact me immediately when I deleted my credit card from their app and they felt it was time to be paid, though. (The app features no way to cancel your coverage via the app.) In short, do not purchase Embrace medical coverage for any pet you actually care about. They will NOT be there when you need them. Your beloved pets could DIE while these bozos find reasons not to help you.
Insurer: Embrace
By: Derek Wade