154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

September 29, 2024

Very dissatisfied with with claim response

I now have two claims submitted . The first one was submitted over three weeks ago. I was told the claim could take up to two weeks. Claim sent with vets itemized records of service with invoice for the cost of each item on the list. I just received an email asking how is it going. It is not going well . It appears FETCH is not organized or understaffed.

Insurer: Fetch

By: gg g

Verified September 29, 2024

The absolute BEST pet insurance on the…

The absolute BEST pet insurance on the market!! I tried so many different ones before j found Spot and my pups and I finally found a place where we know we are covered and taken care of. Their customer service is impeccable and their PROMPT Reimbursment is the fastest in the industry. You will not be disappointed with Spot!!

Insurer: Spot

By: PPatel

September 29, 2024

First claim

Quick and easy to file claim and get reimbursed.

Insurer: Pets Best

By: Jim

Verified September 29, 2024

Disappointing

I have sent unanswered emails and stayed on hold for extended periods of time. At least one of you knows of my problem since before the claim. In fact, I could not file the claim online andI cannot get on line to see anything related to my account, let alone my claim. Please contact me. I am frustrated by your lack of attention. Five weeks have now gone by and I am no closer to accessing my account than I was in August.

Insurer: Embrace

By: PTBÓL

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