154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

233,351 total


Most selected providers in "October, 2025"

This chart shows the distribution of the most selected pet insurance providers in October, 2025.

Providers with highest rating

Embrace

20,267 reviews

4.9
Healthy Paws

10,658 reviews

4.9
Fetch

27,318 reviews

4.9
Trupanion

62,764 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 13, 2025

Tries to deny claims

They're an insurance company that does everything they can to deny a claim. Did you bring your pet to the vet after noticing strange behaviors and symptoms? Well according to them, that's just a "routine checkup" that doesn't qualify for insurance, even if your pet is prescribed medicines and/or a diet.

Insurer: Embrace

By: Steven Li

November 13, 2025

Absolutely horrible company

Absolutely horrible company! I am stopping payment thru my credit card company as I am locked out of their website, can't upload claims, when I did upload one a few months ago, they are denied and no one ever answers the phone. Their website has been down for over a month. Horrendous.

Insurer: Pets Best

By: melissa

Verified November 13, 2025

Easy to navigate

Easy to navigate

Insurer: MetLife

By: Beatris Ther Hacopian

Verified November 13, 2025

Great experience

Great experience. User friendly & not complicated. thanks

Insurer: MetLife

By: customer

Verified November 13, 2025

Great service and answered all of my…

Great service and answered all of my questions !! Third time I have used Nationwide….like that they cover preventative care ! 😊👍

Insurer: Nationwide

By: Kate

Verified November 13, 2025

the best pet insurance bar none

Easy to file online for claims. Very quick processing. money transferred through zelle.

Insurer: MetLife

By: Marco

Verified November 13, 2025

Great customer service

Great customer service, app so easy to use.

Insurer: MetLife

By: customer

November 13, 2025

Amanda was incredible

Amanda was incredible! Not only did I receive all of the information I needed regarding my coverage and potential claims, she was also personable, helpful, and genuine. It was a pleasant call to insurance, which I think is quite rare!

Insurer: Fetch

By: EH

Verified November 13, 2025

Being up front not hiding cost.

Being up front not hiding cost.

Insurer: Spot

By: Dena Brienza

Verified November 13, 2025

Great customer service. 10/10

Both representatives I spoke to were fantastic. Honestly wish I’d seen this sooner so I could tell you their names, but I tossed the paper I wrote them on.

Insurer: MetLife

By: Garee

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