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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Fast refund

Very happy. Every time I submit a claim, it is processed very fast and efficiently.
  • INSURER: Pets Plus Us
  • POSTED: 04/29/2024
  • BY: Robin
  • BREED: Labrador Retriever (Yellow)
  • AGE OF PET: 7 - 10

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5

out of 5

Simply the best. No stress, trusted insurance

My gal is now 12. She would not be alive if it were not for PPU. Several crises over the years. I have never hesitated to seek help as soon as symptoms arise. Coverage is exactly what was promised, with no questions asked and never a hassle. Recent issues is toe cancer. Multiple vet visits, comprehensive tests, and a quick treatment plan. Large claim (over $1000) paid out in 48 hours.
  • INSURER: Pets Plus Us
  • POSTED: 04/28/2024
  • BY: virginia
  • BREED: Poodle - Standard
  • AGE OF PET: Over 11 years

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5

out of 5

Excellent coverage, responsive and caring customer service

We have been Healthy Paws customers since we got our dog back in 2020. We knew we wanted pet insurance all along because it takes the financial question out of big medical decisions when your pup needs medical care, and reduces financial risk to our family so we know we can take care of our pup no matter what life throws at us. We shopped around looking at a bunch of different insurance companies, and eventually settled on Healthy Paws because the coverage is great and the cost is competitive. After being customers for four years and using our insurance to file claims for a few health issues our pet has been affected by, we could not be happier Healthy Paws customers. Submitting a claim is SO EASY, just submit the itemized invoice with no written explanation required, and they process the claim quickly. We take our checks in the mail, but direct deposit is an option as well if you want reimbursement more quickly. Customer service has been responsive and kind whenever we've needed it. We had one claim that was borderline regarding whether we were covered or not, and while it was initially rejected even the appeal process was convenient and Healthy Paws customer support has been excellent throughout. We would highly recommend Healthy Paws to anyone.
  • INSURER: Healthy Paws
  • POSTED: 04/27/2024
  • BY: William
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Amazing Service

Amazingly quick turnaround time on claims. Easy to talk to claims reps. Best pet insurance company I have ever dealt with.
  • INSURER: MetLife
  • VETERINARIAN: Carlsbad Animal Hospital
  • POSTED: 04/27/2024
  • BY: Diane
  • BREED: Malt-A-Poo
  • AGE OF PET: 0 - 3

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1

out of 5

RUN FAR RUN FAST

Pets Best is horrible. When I bought the insurance I had no idea my dog was going to injure his cruciate. In the plan, it won't cover cruciate injuries for six months after purchasing the insurance. I understand that due to dogs blowing cruciates and people buying insurance to cover it. However, he DID blow the second one after the six-month waiting period, and Best Pets denied the claim stating it was a pre-existing condition. He had NOT blown EITHER cruciate at the time I purchased the insurance and thus, the condition was NOT pre-existing. He blew the first one five months into the plan. I could have waited and filed a claim after the six-month waiting period but it wouldn't have been fair to the dog. To make matters worse, they RAISED MY RATES without notification. They raised it by ten dollars. Some insurances would have covered both cruciates and if not the first, the last. The customer service got a 3 because they answered the phone and the person on the other end was pleasant. They got a 2 on the ease of filing a claim because my vet sent in my pet's records 3 times and Pets Best said they never received it. I had to go and upload all the records myself. It was frustrating. I should have done better research because others have had the same problem with raising the rates and filing claims. Others have experienced long, drug-out claims reimbursement. I will research other insurances for my new puppy and switch my other dog.
  • INSURER: Pets Best
  • POSTED: 04/27/2024
  • BY: Valerie
  • BREED: American Pit Bull Terrier
  • AGE OF PET: 0 - 3

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1

out of 5

Getting ripped off and not happy

I have two dogs that are approximately 10 years old. Up until now they're premiums were about $10 apart. But I guess because I file a lot of claims on one of my dogs even though I've never reached the $5,000 maximum payout Pet's best decided that they would just practically double my premium without providing me an adequate explanation and you can't get anybody on the phone to explain it either. I think they're trying to make up for the fact that I do have claims paid even though they never exceed $2,000 for the year. so now my policy went from 1000 a year to 1800 a year. Meanwhile my male dog similar in age and hardly any claims, his premium stays the same. I think they're trying to get money back from claims that they paid and they're not providing and explanation. I'm considering following a complaint to the attorney general for unfair business practice.
  • INSURER: Pets Best
  • POSTED: 04/27/2024
  • BY: Edward
  • BREED: Australian Shepherd
  • AGE OF PET: 7 - 10

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5

out of 5

Great experience

Super quick and easy process! Highly recommend.
  • INSURER: Healthy Paws
  • POSTED: 04/25/2024
  • BY: Amanda
  • BREED: Domestic Short Hair
  • AGE OF PET: 7 - 10

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5

out of 5

Fast and Easy

My cat had a mass in her back leg and I was able to submit that claim through the healthy Paws website. Submitting the claim was very fast and easy to follow. My claim was completed in less than 4 business days and it covered 80% of the bill.
  • INSURER: Healthy Paws
  • VETERINARIAN: Little Tokyo Pet Clinic
  • POSTED: 04/25/2024
  • BY: Connie
  • BREED: Domestic Long Hair
  • AGE OF PET: 7 - 10

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5

out of 5

Makes you feel secure and cared for

Cannot state enough how pleased I am with this insurance policy. When we enrolled our puppy I was thinking of accidents and all the things they can get into. Years later, unpredictable things have happened and I was thankful we had this. Getting the claim processed was quick, transparent. I understood exactly their policy and statement. Later, they even reached out to ask me about how my pet was doing. With how difficult it can be to have an ill animal, it was extra thoughtful that they did this. Really recommend looking into this group!
  • INSURER: Healthy Paws
  • VETERINARIAN: Animal emergency and referral center- MN
  • POSTED: 04/25/2024
  • BY: Vanessa
  • BREED: Cockapoo
  • AGE OF PET: 0 - 3

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5

out of 5

Fetch by the Dodo

I have had the Fetch insurance on my German Shepherd Dog since he was 3 months old Insurance is expensive but is well worth having My dog had surgery and ended up with an infection and Fetch paid a considerable amount of the bill which was $2,000.00.
  • INSURER: Fetch
  • VETERINARIAN: Family Pet Center
  • POSTED: 04/25/2024
  • BY: Lu-Ann
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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