220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible company
Horrible company. Before moving forward with services at the vet, we specifically called and asked multiple questions to confirm what would and would not be covered. We relied on the information given to us over the phone, only to later find out the coverage was denied. When we called back for help, the representatives offered no real solution, refused to escalate the issue to a supervisor, and would not review the recorded calls to verify what we had originally been told. On top of that, they also refused to fully cover our puppy’s required vaccinations, claiming we had somehow already maxed out the vaccine coverage. Extremely disappointing customer service and communication overall.
Insurer: Figo
By: Danielle Field
Great
Great , help take care of your loved ones
Insurer: MetLife
By: Deanna Thomas
The online Spot app is user friendly!
Unfortunately, my doggy had an illness that I had to file a claim after seeing a vet. I went online to file the claim and Spot made it very user friendly by having everything easy to use, and the claim was processed quickly and efficiently.
Insurer: Spot
By: Brenda
Give the man a raise
Give the man a raise. Perfect. Excellent customer service. :)
Insurer: Nationwide
By: customer
I'm still waiting for my intro email…
I'm still waiting for my intro email after purchasing my pet insurance 24 hours ago.
Insurer: Prudent Pet
By: Melissa
easy of submitting a claim.
easy of submitting a claim.
Insurer: MetLife
By: customer
I especially appreciate you website…
I especially appreciate your website which is easy to navigate and very explanatory.
Insurer: Spot
By: Deborah Rechnitz
Quick Processing!
Very responsive, addresses claims quickly.
Insurer: Trupanion
By: Cinda