Osteosarcoma
"My dog Fiona was diagnosed with osteosarcoma which is a devastating diagnosis, but Pets Best has been there all along, first for the amputation of her leg and then for the chemotherapy. Fiona is tolerating chemo well and is headed into her last round. Pets Best reimbursed 90% of her amputation and 90% of each of her chemo treatments and the money was deposited in my account before my credit card was due. Fiona and I are very thankful that we chose Pets Best. It has allowed her to live a longer quality life and we are very grateful for that.
Did you find this review helpful?
Yes
No
Just like breathing, smooth and easy
Very easy to put in a claim most claims have been paid. I think they paid a total of $50,000 in claims for our dogs two of them had cancer. Could not be happier. I’ve sent between 12 and 15 people to pets best and always recommend them when I’m in a clinic if I see somebody Sitting in the waiting room with me.
Did you find this review helpful?
Yes
No
Successful Claim Submittal and Reimbursement
I submitted multiple claims for my dog's recent injury and all were processed successfully. I was very pleased with the quick responses I received regarding each claim. It was a relief knowing that Pets Best met our needs during a stressful time for our dog's care.
Did you find this review helpful?
Yes
No
highly recommend Pet Best insurance
I have used Pet Best several years. My dog cut her paw, cost more than 2000. Pet Best reimbursed 90%. This is very helpful. The claim process is simple.
- INSURER:
Pets Best
- POSTED: 01/04/2025
- BY: Super
- BREED: Other Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Awesome Company!!!
Pets Bets gets Exceptional scores from me all around. Filing a claim is super easy, understanding the payout/deductible system is also easy; but if you need help, friendly and knowledgeable customer service is always there to help. Monthly prices, plan options and deductibles cannot be beat! Create the plan that works best for you and your pupper (pet). Very, very happy with Pets Best!
Did you find this review helpful?
Yes
No
Very Poor Company
MetLife denied my claim for vet recommended testing costing $2488 for my new rescue dog. MetLife sent me a short note saying my dog's issue was pre-existing based on notes prior to my taking in the rescue. I had received no information on the dog, purchased MetLife before my first vet visit but they found information from the previous owner's vet (that I did not have when I purchased the insurance) and refused my claim.
- INSURER:
MetLife
- POSTED: 01/04/2025
- BY: Brett
- BREED: Cane Corso
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easy, Fast, Satisfied
I've been a client of Pet's Best for 2.6 years. We have a boxer who has severe allergies. We see our dermatologist/veterinarian on a regular basis. The claims are easy to file electronically, they are processed quickly and I am always satisfied with the explaination and payment. I highly recommend Pet's Best to anyone looking for affordable coverage for their pet. We also have a policy for our cat.
Did you find this review helpful?
Yes
No
In our time of need Pets Best came thru!!!
Our dear sweet Golden was diagnosed with lymphoma right after Thanksgiving. Pets Best has been awesome at covering the claims as I am submitting them. We are so happy we chose Pets Best! We also had one of our other Golden‘s suddenly get bloat and Pets Best came through for us then too! The surgery was astronomical and they covered 80% according to our policy and we had no problem getting paid.
- INSURER:
Pets Best
- POSTED: 01/04/2025
- BY: Kim
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Perfect pet insurance
Easy registration and easy claim
- INSURER:
Pets Best
- POSTED: 01/04/2025
- BY: MOHAMMAD
- BREED: Terrier
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Will deny expensive claims
I rescued another dog in 2024. Received no information so purchased MetLife Pet Insurance before any vet visits. Visits went to my deductible. My vet received vet notes from prior owner and I submitted everything. My vet recommended tests for an issue that cost $2488. MetLife let me pay down on my deductible but when this would go into reimbursement, MetLife denied the claim saying "pre-existing". They can, and will, claim anything expensive as pre-existing in order to not pay out.
- INSURER:
MetLife
- POSTED: 01/03/2025
- BY: Brett
- BREED: Cane Corso
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
