154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,977 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 29, 2025

Claims processing was quick and payment…

Claims processing was quick and payment came through fast

Insurer: MetLife

By: customer

Verified November 29, 2025

Clear communication on phone.

Clear communication on phone. Very hard to load the paperwork on the computer, my cursor didn't seem to line up weill

Insurer: MetLife

By: Linda Deogny

November 29, 2025

Don't use them. They are baiting and switching.

I paid them for my cats for over 15 years. Now they cancelled me and migrated me to a policy that only pays 50%. My old policy paid about 90 %. I made no claims for about 13 years. And so far, I have probably paid $25k to $30K for my two cats and used less than $3k. Apparently, they dropped hundreds of thousands of their insureds' policies, mainly those who were elderly, or maybe already had some health issues from what I have found on the internet. For me one of the biggest reasons for having this was to have peace of mind when they got older. I cannot go to another company now due to pre-existing issues now that they are old. I am getting constant commercials for Nationwid right now. It is like putting salt on the wound, and I can't bare to hear them advertise about how much they care. This is obviously one fat lie. They take your money when they are healthy and drop you later leaving you poorer and in the dust. Shame on them. In Massachusetts there is a class action lawsuit re this.

Insurer: Nationwide

By: Heidi Lee

Verified November 29, 2025

Quick service

Quick service

Insurer: MetLife

By: customer

Verified November 29, 2025

Quick, easy processing of claim

An urgent vet visit turned into needing xrays and an endoscopy to track down what the puppy had eaten. Knowing I have Metlife Pet Insurance gave peace of mind in doing what was needed for the pupper. Using the app to submit my claim was easy and payment reimbursement was quick.

Insurer: MetLife

By: C.M.

Verified November 29, 2025

Hank's tooth repair

The Vets at Whiskers Animal Dentistry gave us as much time as needed explaining the options and how the procedure worked. Explained to us what to expect and what we should do to prepare Hank for the dental work.

Insurer: Healthy Paws

By: Mike

Verified November 29, 2025

Claim was reviewed and monies received…

Claim was reviewed and monies received in a timely manner

Insurer: MetLife

By: customer

Verified November 29, 2025

Easy to add a new pet.

Easy to add a new pet.

Insurer: Nationwide

By: Deborah Lief

Verified November 29, 2025

Everything went really quickly

Everything went really quickly

Insurer: Pumpkin

By: Sara

November 29, 2025

Very prompt turn around of our claim.

Very prompt turn around of our claim.

Insurer: Pets Best

By: Paul Tunnicliffe

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