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Claims processing was quick and payment…
Claims processing was quick and payment came through fast
Insurer: MetLife
By: customer
Clear communication on phone.
Clear communication on phone. Very hard to load the paperwork on the computer, my cursor didn't seem to line up weill
Insurer: MetLife
By: Linda Deogny
Don't use them. They are baiting and switching.
I paid them for my cats for over 15 years. Now they cancelled me and migrated me to a policy that only pays 50%. My old policy paid about 90 %. I made no claims for about 13 years. And so far, I have probably paid $25k to $30K for my two cats and used less than $3k. Apparently, they dropped hundreds of thousands of their insureds' policies, mainly those who were elderly, or maybe already had some health issues from what I have found on the internet. For me one of the biggest reasons for having this was to have peace of mind when they got older. I cannot go to another company now due to pre-existing issues now that they are old. I am getting constant commercials for Nationwid right now. It is like putting salt on the wound, and I can't bare to hear them advertise about how much they care. This is obviously one fat lie. They take your money when they are healthy and drop you later leaving you poorer and in the dust. Shame on them. In Massachusetts there is a class action lawsuit re this.
Insurer: Nationwide
By: Heidi Lee
Quick, easy processing of claim
An urgent vet visit turned into needing xrays and an endoscopy to track down what the puppy had eaten. Knowing I have Metlife Pet Insurance gave peace of mind in doing what was needed for the pupper. Using the app to submit my claim was easy and payment reimbursement was quick.
Insurer: MetLife
By: C.M.
Hank's tooth repair
The Vets at Whiskers Animal Dentistry gave us as much time as needed explaining the options and how the procedure worked. Explained to us what to expect and what we should do to prepare Hank for the dental work.
Insurer: Healthy Paws
By: Mike
Claim was reviewed and monies received…
Claim was reviewed and monies received in a timely manner
Insurer: MetLife
By: customer
Easy to add a new pet.
Easy to add a new pet.
Insurer: Nationwide
By: Deborah Lief
Everything went really quickly
Everything went really quickly
Insurer: Pumpkin
By: Sara
Very prompt turn around of our claim.
Very prompt turn around of our claim.
Insurer: Pets Best
By: Paul Tunnicliffe