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I've been with FIGO for alsmost 9 years now, 8 German Shepherds. They've been a great company to do business with. Claim's are processed quickly. Price is fair even with the increases that they all do every year. Will never go without pet insurance.

I bought pet insurance when my Boxer was 8 weeks old. Smartest thing I ever did and I tell everyone. A lot of people will say "well I'll just save for vet bills". ONE incident can cost thousands of dollars. Just make sure you understand your coverage. I chose Nationwide on my vet's recommendation. The yearly deductible is only $99 and after that I get reimbursed 90% of the claim. It's deposited right into my checking account. Her wellness visits are covered 100%. I wouldn't be without.

Trupanion has become our lifesaver, a reliable best buddy, you name it. My dog Jack has recently had a slew of consecutive health issues that began with seizures late one night. Hospital after hospital, appointments, tests, medications and Trupanion has been there for us through ALL of it. Trupanion approves the claim then pays the hospital directly for their portion, without hesitation. No paperwork for you and no waiting for reimbursement. Don't be fooled thinking you can't afford pet insurance. As a fixed income, retiree, Trupanion's flexibility allows me to choose the cost of the deductible by what I can afford for a monthly premium. There is a plan for every budget.

I searched a lot on pet insurance companies and I’m super happy to have found Healthy Paws. Their app is super easy to use, and you can tell they like to know who their customers are when they ask for a picture of them upfront. They keep you informed all the way, so you’re never wondering if they even got the documents, and I was so impressed on how fast they completed the process and surprised me even more when they wanted to know how my baby was doing after her surgery… Omg! That nice gesture was the cherry on the pie on how the whole experience has been. I highly recommend Healthy Paws as your insurance partner to support you all the way when you need it most. They truly care about you and your pups. Thank you Healthy Paws for such an extraordinary experience!

All around excellence from customer service to bill processing and timeline. Thank you!

After some pricey oral surgery for our 8 year old Golden Retriever who fractured a tooth, we filed our 1st significant claim with Healthy Paws. The process was very straight forward. We just uploaded the invoices and the medical report our vet gave us. We were impressed with how fast the claim was handled and reimbursement was received. They even followed up asking how our dog was recovering. We are so thankful we had the insurance with Healthy Paws! After this experience, we would definitely recommend them.

Our puppy swallowed part of a bully stick which lodged into his esophagus then stomach. He needed an endoscopic procedure to remove it. This was our first claim and we were very happy with MetLife Pets' efficient and timely follow through in reimbursing our costs in accordance with our policy.

Been with Trupanion over a decade. For probably 8 years i never had an issue. But over the last few years it's been pretty terrible service. Specifically their claims department. They will blanketly deny claims saying a form is missing or provide some excuse and hope you don't fight back. It's happened several times now. Most recently my claim was denied for not having an itemized invoice attached and they sent me instructions how to download an itemized invoice from chewy. Only problem was THAT IS LITERALLY EXACTLY WAS WAS ATTACHED TO THE CLAIM THEY DENIED! So they denied my claim saying i need to download an itemized invoice from chewy, and attached to that denial was my itemized invoice that i had downloaded from chewy. I called, argued, i provided not a single additional piece of documentation and VIOLA now all of the sudden my claim was magically approved. Wait .... i thought it was missing data? They do this now just blanketly deny claims and hope you don't push back. I just had 3 claims denied. Find a different provider.

Pets Best is the absolute worst insurance company I have ever dealt with. For forty years, I have had positive experiences with Blue Cross, AAA, Nationwide and more companies for every aspect of my life. Pets Best stands out as the most unscrupulous entity I have ever dealt with. They delay processing of every single claim. Then they attempt to deny every single claim, causing our busy Veterinarian practice to have to contact them to debate why certain tests and procedures were completely necessary for the well being of our beloved pets.. Pets Best phone staff are not well informed, their computer system is outdated and they are unethical with their dealings. One operator told me that because one of our pets went through an illness, she was red flagged for dismissal of her policy if our payment was ever even one date late as they wanted to "get rid of her". We are preparing a complaint for the State Insurance Commissioner. We go to the best Veterinarian practice in our County. They have thousands of clients as they have numerous specialists and cutting edge facilities. Their staff tells us that all of their clients who have Pets Best have the same complaints and that clients are happy with other carriers- especially Nationwide. We have signed up our younger Pets with other insurance companies and they are vastly better in every area.

Tried several companies and vets before discovering Met Life. It was the best decision I have made. Never a problem submitting a claim directly from the vet's office, and issuing me a copy. All adds up after Met Life reviews and issues payments. No declines, no-nonsense company, the very best to deal with, perhaps those complaining have a problem with their chosen vets as I did before discovering one that was not out to cheat the patient's owners.