224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Just a fantastic company
Just a fantastic company. Turn around on claim is so quick. I highly recommend them to all we know.
Insurer: Embrace
By: Daniel Falcon
Easy to take care of our family pets
Easy to take care of our family pets. Thank you.
Insurer: Embrace
By: Russ Mulholland
GREAT EXPERIENCE
What a great experience easy to quote online and when I had a question Agent Amber Parsons was so nice and very informative.
Insurer: Embrace
By: Candy
easy process
easy process, fast processing - been with Embrace for many years - never had a problem
Insurer: Embrace
By: Karl-Heinz
Don't get it if you plan on moving in your pet's lifetime
Changed address and they are now charging an additional 21 dollars a month.. That speaks for itself.
Insurer: Embrace
By: David G
Friendly and knowledgeable customer…
Friendly and knowledgeable customer service representatives
Insurer: Sonnet
By: JD LeJeune
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade
Terrible policy don't be fooled as…
Terrible policy don't be fooled as other reviews have mentioned. I thought it would be the best pet insurance co because they are connected to USAA. They are not! I have only had my policy one year NO CLAIMS. They raided my monthly payment from $72 to $135. NOT ACCEPTABLE. I could have gone with a different company but I didn't because of the USAA connection. Not sure what to do now that my pet is another year older. Totally deceived .
Insurer: Embrace
By: Traci LoGiudice
Lifesaving surgery for my dog
My dog, Maya, needed lifesaving surgery to remove an intestinal mass. I submitted claims to Embrace, and they acted on them very quickly and compassionately. The last thing you need when your pet is in critical condition is to worry about whether or not your insurance company will cover the claim. The response from Embrace was swift and eased my mind.
Insurer: Embrace
By: MARY FALCONER
It is so easy to submit a claim
It is so easy to submit a claim. They promptly review the claim and respond. I have had this insurance for both of my dogs and I have been extremely happy.
Insurer: Embrace
By: Victoria Silva