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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had a life saving emergency for our…
I had a life saving emergency for our dog . I summited a claim and with in 2 days ot was paid and in my account . I did not have to hassle at all. We still have our cat who is on Embrace Insurance . I do recommend Embrace
Insurer: Embrace
By: Deanna Bain
Excellent excellent excellent excellent…
Excellent excellent excellent excellent excellent
Insurer: Sonnet
By: Biniam Habte official
Dog needed emergency surgery with total…
Dog needed emergency surgery with total costs approximately $6000.00. Luckily I had $15,000 of coverage and a credit card. My dog is alive and well and embrace lived up to its promises in a timely manner. Hadn't had a claim for quite a few years and was actually thinking of cancelling. Lucky I didn't
Insurer: Embrace
By: Robert
Great Service!
Such great service. I would recommend to anyone looking for insurance.
Insurer: Fetch
By: Sasha Cardin
Love spot
Love spot! My kitty was recently sick and in the ER overnight. I wasn’t even worried about the bills because I knew spot had me covered.
Insurer: Spot
By: Haley Farmer
Easy to submit claim
Easy to submit claim. Not sure what the outcome is yet but so far so good
Insurer: Embrace
By: TryNJoe
Lauren handled my call with the utmost…
Lauren handled my call with the utmost professionalism and managed to get my issue resolved. I was very impressed and yes she was also friendly.
Insurer: Fetch
By: Peggy
First Claim - Great Experience
This was my first claim and it was extremely easy to start the claim and upload the invoice. The process was so easy! Also, the claim was approved and paid in 2-3 days, which I totally didn’t expect. I’m very pleased. Thank you to all the folks at Embrace for your service!
Insurer: Embrace
By: Michelle Nieman
Avoid Fetch Pet Insurance at All Costs!
I brought my cat to Canada last year and decided to insure her with Fetch. They didn’t require any documents when I signed up, so I assumed everything was straightforward. Last month, my cat developed skin allergies and needed treatment, which included a vet visit and vaccinations. When I submitted the claim, Fetch suddenly asked for her previous medical records. Since she hadn’t seen a vet here in Canada before this, I provided her medical records from my home country. Fetch didn’t accept those records and denied my claim, refusing to cover the cost of her treatment. This company seems to find any excuse to deny claims. If they had needed earlier records from Canadian vets, why didn’t they ask when I enrolled? The whole process feels like a scam. If you’re considering pet insurance, I strongly recommend avoiding Fetch!
Insurer: Fetch Canada
By: Ramin Ashrafpour
I can not state enough how much I…
I can not state enough how much I appreciated all the help that Kayla gave me in assisting me in submitting my claim correctly. An absolute 10/10 Grand Slam customer experience. Kayla took all my anxiety away from our application. She assisted me in uploading all pertinent documents and even helped set up direct deposit. And was very comforting and supporting of Titan's Medical situation. We always have such a positive experience with Fetch. Happy Holidays to all.
Insurer: Fetch Canada
By: Steve J