225,123+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,123 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Experience
Ease of submission through the app
Insurer: Adoro
By: Craig
Claims Experience
I really loved how clear the coding was sent back to me of what you did cover and if I had met my max or not, as a 1st time pet insurance owner I have been super nervous about this and making sure my fur baby is cared for and I can afford everything he may need and just from this experience I feel like y’all have my back and I appreciate that!
Insurer: Adoro
By: Kathleen
Claims Experience
Ease of submission. Extremely quick response. I filed a claim late on a Friday and had response in about 1 hour. Was totally expecting to wait until Monday
Insurer: Adoro
By: Jennifer
Claims Experience
Fast processing
Insurer: Adoro
By: Tyler
Don't trust what they tell you over the phone. Worst insurance provider
Don't waste any time or money with Phi Direct. They will tell you over the phone "oh yes - we cover allergies because you've had this insurance since your dog was a baby" and then turn around and decline your coverage.
Insurer: PHI Direct
By: Toby
Pets Best to the Rescue...AGAIN!!!
This has been a rough year with my fur children, and we have unfortunately had to make more vet visits than hoped for. If it wasn't for having Pets Best pet insurance, I would be completely stressed out, and my babies probably would not be receiving the veterinary care that they need. Knowing I have pet insurance and knowing how amazing Pets Best has been to work with so far, I have ease of mind in knowing I can get my babies the care they need! I will never be able to go without pet insurance after this year!
Overall great
It’s a good company to work with, most of the time.
Insurer: Peppermint
By: No
Pleasantly surprised
I initially submitted my proof of payment, but was asked to submit an itemized receipt . Once I submitted the itemized receipt my claim was quickly approved. The payment showed up in my account in just a few days. Overall the process was easy and I was pleasantly surprised.
Insurer: Pets Best
By: McAfee
Overall Good
Pretty good experience. I purchased insurance for illness due to her age. I may upgrade to include well visits.