221,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
221,806 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,922 reviews
11,278 reviews
5,726 reviews
55,033 reviews
15,163 reviews
Category with most reviews
This chart shows the distribution of review categories.
Ken was incredibly helpful and patient…
Ken was incredibly helpful and patient throughout the process of applying for insurance for my three pets. He made everything easy to understand, answered all of my questions clearly, and guided me through each step. The entire experience was smooth and stress-free thanks to his support. Highly recommend working with him!
Insurer: Nationwide
By: Nikkie Nguyen
The worst pet insurance out there
The worst pet insurance out there. I called prior to getting the insurance and asked if teeth cleaning was covered and they said yes with the added wellness plan. I trusted their word and now they do not want to cover the cleaning because my vet put periodontal disease. I understand that prior illness is not covered but I spoke with my vet and confirmed it was a cleaning only and those words are added there to prevent periodontal disease. I have been going back and forth between the insurance and my vet, since this is an actual cleaning and not a prior illness. I believe no one should go through this exhausting process. I had to file appeal and they denied it. I do not recommend this insurance as it has many problems
Insurer: MetLife
By: Jesse M
Easy pezy
Easy pezy. Military discount is a plus.
Insurer: MetLife
By: Joseph PACK
Honestly, it's great.
They helped me a lot, thank you so much
Insurer: Spot
By: Cesar Becerra
Good Service
Process was simple and payment was prompt.
Insurer: MetLife
By: Philip Leichtweis
Fast and easy — literally didn't have to think about it.
We just got a puppy and purchased the wellness plan in addition to the base policy, knowing that we'd have wellness checks, vaccines, and all the other puppy stuff. After our wellness visit, we submitted our bill through the app, and even though it was at night on a weekend, our claim was approved by the time we woke up. Payment was pretty much instant too — it was available to send to my Venmo when the claim was approved. Fast and easy — literally didn't have to think about it.
Insurer: Adoro
By: Andrew Huang
Pets Best was the best for my frenchie!
Pets Best accepted and processed my claim quickly, gave me a thorough and clear explanation of my benefits, and paid out a larger sum than I honestly expected to recieve for my furry little friends surgery. I sometimes wonder if pet insurance is worth it, but not after this one. Thank you Pets Best!
Insurer: Pets Best
By: Cameron Sells
Easy submission of bills
Very easy to send bills in and quick to get my money back. Easy to work with.
Insurer: Fetch
By: Kathy Burge
Easy Greta prices and plans
Easy Greta prices and plans
Insurer: MetLife
By: Ashley Smith
Trupanion doesn't follow their own rules
I have been a Trupanion customer for some time, and unfortunately I have experienced repeated issues with how my dog’s claims are handled. Most recently, my dog’s claim was categorized as a vomiting-related condition even though the veterinary records documented diarrhea and no vomiting was present. After reviewing the records and speaking directly with my veterinarian, the classification used by Trupanion did not appear to match the symptoms documented by the treating doctor. What makes this even more confusing is the inconsistency in how Trupanion appears to classify gastrointestinal conditions. In some situations, vomiting is treated as its own separate condition. In others, symptoms are grouped together under a broad gastrointestinal category. As a policyholder, it is difficult to understand where the distinction is being made and why similar symptoms may be categorized differently from one claim to another. This is not an isolated issue. In my experience, Trupanion frequently appears to disregard or give little weight to the professional opinions, diagnoses, and medical notes of the veterinarians who have actually examined and treated my dog. When the treating veterinarian’s records clearly document one set of symptoms, yet a claim is categorized differently, it raises serious concerns about the consistency and accuracy of the review process. Over time, I have repeatedly found myself having to review records, contact veterinary staff for clarification, and challenge classifications that do not appear to reflect the medical documentation. The result has been frustration, confusion, and a growing lack of confidence in the claims process. Pet insurance should provide peace of mind during difficult medical situations. Instead, my experience has been that claim classifications can feel arbitrary, inconsistent, and disconnected from the records and opinions of the veterinarians actually providing care. I encourage pet owners to carefully review every claim determination, compare it to their veterinary records, and ask questions when the information does not align. Based on my experience, Trupanion needs to be far more transparent and consistent in how it classifies and evaluates medical conditions. I'd be very careful choosing them as your insurance provider unless you want to be working for yourself.
Insurer: Trupanion
By: Amber