221,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You didn't mention a $131 charge that…
You didn't mention a $131 charge that nearly is double of what I signed up for per month until after I already picked the insurance. I like to budget for my expenses. No surprises.
Insurer: Nationwide
By: customer - D.
An excellent service and support from…
An excellent service and support from this pet insurance company. Very satisfied customer
Insurer: Pumpkin
By: Chris Madey
Very information able and fast
Very fast and information able and friendly
Insurer: MetLife
By: Kimberly Brown
Good service
Good service. They do the right thing.
Insurer: Spot
By: Maxwell Burns
Not yet received her Policy#
3 days after signing up my dog with Prudent Pet insurance, I still haven’t received her Policy Number. Without the Policy#, I couldn’t register an online account with Prudent Pet, and couldn’t submit her medical records, while I still got their email asking for her medical records???
Insurer: Prudent Pet
By: Lisa
Very disappointed – poor communication and zero efficiency
I am very disappointed with the service provided by Embrace. Trying to get simple questions answered has been an exhausting experience: No Phone Support: The phone line never connects, making it impossible to reach anyone. Ineffective Live Chat: I’ve had to rely on live chat, but the agents (such as Lindsey) seem undertrained and unfriendly. It is very difficult to communicate with them, as they often struggle to understand basic questions. Unresponsive Email/Claims Team: Their automated emails are confusing and unhelpful. Additionally, I have emailed the claims team and have received no response for three days now. Neither their phone, live chat, nor email support is efficient. I am honestly wondering how this company has such good reviews, as my experience has been the complete opposite. If this continues, I will have no choice but to switch to a different insurance company.
Insurer: Embrace
By: Christine A
Great experience
Great experience! It was easy process to submit claims and coverage is really comprehensive.
Insurer: Pumpkin
By: Milena
Easy to understand .
Easy to understand .
Insurer: Sonnet
By: Jean-Claude Desjardins
Ease of enrollment and detailed plans…
Ease of enrollment and detailed plans helped me make the best decision for my new rescue. I just rescued a Ridglan Beagle and want to make sure he has everything he needs for future preventative care.
Insurer: MetLife
By: Lynda Gearheart
Excellent vet care
The staff were ready when I arrived and took my dog immediately back and began care. They did so much, so fast, that my dog had a great outcome. I was allowed to come back and visit with him once they had started stabilizing him, despite that fact there was a lot going on-this helped me leave him overnight knowing he was in good hands. His regular vet even called to follow up a few days later. I feel like they put human healthcare to shame-so much compassion and caring. So thankful for them!
Insurer: Healthy Paws
By: MC