221,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Insurance. has been extremely…
My experience has been extremely disappointing. When I call, I am always given an excuse instead of any real progress on my claim. The case officer assigned to me has been very irresponsible. Every day she asks for something "missing" from my paperwork but never takes action to move the claim forward. Email communication is poor and slow. During follow-ups, the team gives vague explanations and excuses, as if customers cannot understand the process. Filing a claim is already stressful when you are dealing with physical, mental, and financial hardship. Instead of support, MetLife has added more stress. It feels like the claims process is designed to delay rather than help customers. I would not recommend MetLife Insurance for Income Protection based on my experience.
Insurer: MetLife
By: Priyan
Another great experience!
Pets Best continues to provide excellent customer care and satisfaction. Sookie has had several large and complicated claims that they have not only kept me up to date on the status but have been quick to process and pay out to my account. I will continue to refer and praise them up to other pet parents. Truly, Sookie’s insurance with them has been a blessing.
Insurer: Pets Best
By: Ronda Franssen
The best insurance for your animals
The best insurance for your animals
Insurer: Healthy Paws
By: BK
The process to submit the claims was…
The process to submit the claims was easy. It was great communication and everything seemed to go smooth.
Insurer: MetLife
By: Dave H
Easy to submit recent claim through app…
Easy to submit recent claim through app and very speedy process
Insurer: MetLife
By: customer
This company is on your side.
This company is the best insurance for my pets. We had a sad experience with the illnes of our dog and trupanion always was to our side.
Insurer: Trupanion
By: SUSANA
Expeditious claim service
To date, services have been very good. Website allows easy access to file a claim, and reconciliation of claim has been quite efficient.
Insurer: Pets Best
By: Laura Peck
What a pain in the butt to cancel
What a pain in the butt to cancel. So easy to sign up, hoops to cancel. My wife and I bought pet insurance for our dog and decided to cancel after a few months. Buy on line. Sure, they make it easy to take your money. Cancel, whoa, hold on there. You have to call in order to get convinced you’re making a mistake. The account is in my wife’s name, so we have to make sure the husband isn’t scamming, so he can’t do it. I’m glad I found out their tactics before I needed them.
Insurer: Fetch
By: Phil Yager
Simple !!love the portal and great…
Simple !!love the portal and great customer service.
Insurer: MetLife
By: Adriana Navarro
They have constant communication…
They have constant communication providing value information for your pet’s care. Also, claims processing and payments are quickly and directly with the vet!
Insurer: Trupanion
By: Sylvette Carrasquillo