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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim process is easy to navigate and…
Claim process is easy to navigate and was handled very quickly.
Insurer: MetLife
By: Tracy M.
I have had MetLife pet insurance for 3 years
I have had MetLife pet insurance for three years for 1 dog and 2 cats and I have never been disappointed! Submitting claims is easy. Even if you do not have all the info, they will contact your vet and ask for all necessary paperwork. After all is approved they send the money right into your account.
Insurer: MetLife
By: Heather
I signed my newly adopted Shih Tsu up…
I signed my newly adopted Shih Tsu up for ASPCA insurance 7/7/2025. I submitted several claims for routine veterinary care and two incidences of ear infections. So far every claim is being questioned, despite my having sent required documentation and providing details in each claim. One claim is being questioned because it "didn't upload correctly," but they have a record of what I submitted, including the detail. I downloaded a copy of it from their website. It appears they're routinely holding everything for "more information from my vet." With the exception of the ear infections and a microchip, everything else has been for required vaccinations and heart worm, flea, and tick medication. I plan to drop this insurance as soon as I can find a decent replacement.
Insurer: ASPCA
By: CHL
When I lost Skylar they were very…
When I lost Skylar they were very sympathetic and helped me file my claims.
Insurer: MetLife
By: Dewayne
Simple and Fast Process
It was easy to submit a claim, and then my reimbursement went directly into my account. Great experience.
Insurer: MetLife
By: C.F.
Helps with coverage for new conditions
Helps with coverage for new conditions
Insurer: MetLife
By: customer
This was an easy and fast process and…
This was an easy and fast process and the plan starts quickly. Also, The Humane Society of Arizona saved my Ollie cat's life where he was listed in fair condition when he arrived. He was a s tray and a good samaritan found him and brought him to the local Human Society. Then, I was looking for a cat to rescue and saw a picture of Ollie who would be up for adoption at PetSmart. (Human Society animals, both cats and dogs were there up for adoption). I had to wait four days until Olle was ready to be adopted but I put a deposit on him. He was the most adorable little kitten, every vet or person that met him loved him, he was just so cute and friendly.
Insurer: MetLife
By: ANITA
The ease of submitting claims.
The ease of submitting claims.
Insurer: MetLife
By: Duane Buck
It was very easy to apply online for…
It was very easy to apply online for insurance for my dog
Insurer: MetLife
By: Dykima Bellino
Quick turnaround
Quick turnaround. Ease of use!!
Insurer: MetLife
By: customer