217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast reliable service
Fast reliable service
Insurer: Pumpkin
By: Thomas Cowan
Seamless
Quick and easy claim experience! After submitted the invoice, I didn’t need to take any further steps, as they contacted my vet and I received my refund shortly after.
Insurer: Embrace
By: Sachristy Arakelian
New pet setup
Quick answer to the phone. Quick to solve the problem and set up insurance Great customer service
Insurer: Fetch Canada
By: Gibbs
Josh was very caring and helpful when I…
Josh was very caring and helpful when I signed up my female Frenchi with Fetch.
Insurer: Fetch
By: Patricia Landa
Slow process and hard to get answers in a timely manner from a representative
We have been members for barely a year and our rate already increased. Our first claim took a while to be processed and it was very simple and straightforward. Our reimbursement has not yet gone through to the proper bank account. I have called and emailed multiple times to get an answer with no luck. Tried to update bank account details on app and it keeps glitching to no success. When I was finally able to update and to talk to someone on the phone, nothing has been done yet and it’s been almost a week. Not what I expected. Don’t want to imagine what happens if you had a complicated claim.
Insurer: Embrace
By: Maria Garcia
Professional staff and well-rounded insurance products
Darcy was a wonderful person with which to work. I had several questions that she ably answered or found the answer for me. She was patient and so helpful. The actual product appears to be a good insurance product. I researched Embrace before I requested a quote and found the company to have high reviews. So, after talking with Darcy several times, I signed a contract with Embrace.
Insurer: Embrace
By: Debra Bean
Embrace has met all my expectations
Embrace has met all my expectations. The online claim submittal process works well, and reimbursements have been completed in a couple days. The coverage has been what we expected as well. Overall it has proven to be a good value. We have been a customer for 8 plus years.
Insurer: Embrace
By: Matt Frymire
Consistency!
Consistency and immediate followup is a big plus. Little or no hassles. Staff very helpful each time claim is submitted.
Insurer: Embrace
By: Billy Shifflett
Deceiving information
Deceiving information. They lure you with lower quotes. then when you try to get it and you ran out of time to shop around you ended up trapped and no choice but to buy it. Be careful!.
Insurer: Sonnet
By: Ferdinand Garcia
Great company, totally worth it!
Submitting a claim is super easy and once you reach the deductible they really do pay out to cover the costs after that. They covered my pet's ER visit which was $2000+ so the policy has already paid for itself. I'm so grateful I got this policy or I wouldn't have been able to afford the care my pet needs. If you have an older pet, you should get them insurance right away before they are past the maximum age. My pet was just under the maximum age and was able to stay on the policy. 2 years after I got the policy he started having medical problems. I had heard pet insurance was a scam but Embrace is absolutely NOT a scam or a ripoff and has made it possible to give my pet the best care. I plan to continue using Embrace as long as possible.
Insurer: Embrace
By: Jessica D