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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Helpful and knowledgeable!

Courtney was extremely helpful and knowledgeable plus she was so personable. She sure is an asset to your business!
  • INSURER: AKC
  • POSTED: 12/09/2020
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Horrible - Do not waste your money!

Firstly, I want to say that I wish I had researched any bad reviews years ago before I ever signed up with FIGO. It seems that others are in the same boat as I am! I have been a loyal customer of FIGO for approximately 4-5 years now. I have NEVER needed to use the insurance however, I continually paid my monthly premium on auto-pay (by now, thousands of dollars total). I initially went with them because one always worries about getting coverage for pre-existing conditions whether it be minor or major and they seem to have stated they had a good policy with regards to considering a pre-existing condition something that has happened within the last 18 months. Well, for the first time in a while, I had to bring my cat to the vet as he had a small lump on his jawline... I wound up spending a little over $400 however, I was glad to know in the back of my mind that I had EXPENSIVE coverage for Koby's medical needs. Guess what? They only paid my visit fee and denied everything else(did not pay it really, it went toward my exorbitant yearly deductible)!!!! First of all, it even states on the explanation of benefits that, "Any illness or other condition that first occurred or displayed any signs and/or symptoms consistent with the stated illness or condition within 18 months prior to the pet policy effective date or prior to the expiration of any applicable waiting period"... Ok, I called customer service, maybe this was a mistake. I asked for an explanation and the rep confirmed that Koby had a lump on his lip back in 2013 so it is considered pre-existing.. wait a minute, what is the whole thing about the 18 months prior to starting an insurance policy with them? (2013 was over 2-3 years before I ever signed up with FIGO!).. I was told basically, read the fine print in our policy.. Ok, not only this but in 2013 he was brought to the vet for a swollen ball on the tip of his lip (allergic reaction to his food bowl - plastic).. as soon as we changed his bowl to metal, it went away and never came back. Now in 2020, he had a lump on the side of his jawbone and it will not be covered. This just sounds too funny to me. Every year, your premium goes up and goes up quite a bit at that. Like I said, I have paid A LOT in the past few years each month to ensure I have coverage for my cat. WHAT A WASTE OF MONEY!!!!!! I could have literally put that money away each month as if I were contributing to an emergency vet fund for any vet bills I would need to pay in the future and I would have been completely fine. It is so sad to see that they can easily take your money every month, increase your monthly premium each year, and then deny your claims and pay close to NOTHING. This is not the first time they have disappointed me however. Obviously, I was upset about the increases in monthly prices each year but whatever, you cannot do anything about that especially if you want to ensure your pet has coverage (or so you think they would anyway), but I was grandfathered into 100% reimbursement along with a $200 deductible. Well, this recent and current policy, I was raised to a $500 deductible and unable to keep my $200 one.. It is very clear that they do not care much about your pet or about your financial situations/the reason why you prefer to pay for coverage. Again, I am really saddened to know my money that I worked so hard for is wasted and gone, for nothing. I had to pay the entire bill and the little sixty something exam fee they did cover, it went toward my big $500 deductible anyway (LOL!). Please - take this from someone who has been with FIGO for years, paid tons of money in premiums and NEVER used them within that time period up until this year....SAVE YOUR MONEY AND YOUR ENERGY!!! Put away some money every month (or every paycheck) toward an emergency vet fund for yourself (as if you were paying a monthly premium, only to yourself). This way, when you have a vet bill to pay, you will have this money already saved. Another option, get CARE CREDIT.. You never want to invest in something that you will forever be uncertain about. I pay for FIGO insurance and I get close to nothing in return from them. Absolutely terrible.. still in shock that I am at a loss. I really did have high hopes for this company and their services but I must have been sadly mistaken. Just to reiterate : SAVE YOUR TIME and YOUR MONEY.
  • INSURER: Figo
  • POSTED: 09/04/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Excellent coverage with easy, quick claim processing.

Extremely pleased with coverage and quick, easy processing of claims. Able to simply send photos or copies of claim online and usually processed within a day or two. Reimbursement is quick and can be by direct deposit or check. Gracie has had some health problems and requires on-going medications and has had two fairly major surgeries. Related claim processing has been very easy and satisfying..
  • INSURER: Healthy Paws
  • POSTED: 12/07/2020
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Healthy Paws is Awesome

I love Healthy Paws. They are very easy to use and are super fast to reimburse you. They genuinely care and that shows in their customer service. Thank you, Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 12/07/2020
  • BY:
  • BREED: Weimaraner
  • AGE OF PET: 1 - 8

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10

out of 10

Easy process, fast service, none better

I adopted my pet and not long after, she needed surgery. This is the first pet I purchased insurance for and boy was I lucky to find Healthy Paws. After looking into several, I chose Healthy Paws and I could not be happier with that decision. My dog has issues as a result of the surgery and HP has been there every step of the way for us. Since her meds are a result of the surgery, they cover her meds and I submit my claim every six months (my choice, not theirs). They have not only never balked at any of the 92 claims and counting, they email every now and then to check on her. HP really cares. My very first claim was over $22K and if you have a claim over $2K, I believe they will work directly with the pet hospital. They are just wonderful and I tell everyone of my experience, not to let people know I've spent over 45K to date and HP reimbursed, quickly I might add but to let people know pet insurance is NOT a waste of money and you never know what is going on inside your pet. Just do it!!
  • INSURER: Healthy Paws
  • POSTED: 12/04/2020
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Healthy Paws has been great for us.

Healthy Paws has been great for us. I got it when my two cats were kittens and the process for getting claims processed is incredibly easy and clear. They helped us out with some incredibly expensive end of life care for one cat that was a result of surprise event and that freed us up to focus on whether the medical care was the right choice for the cat to limit his pain without worrying about bills. Healthy Paws customer service is excellent. I wish health insurance for people was this good.
  • INSURER: Healthy Paws
  • POSTED: 12/10/2020
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Amazing coverage -- super simple to use

Have used these guys for 2 years. Simply amazing: you take a photo of your vet bill, upload it, and they process it within a few days. Our dog has had multiple health problems, and we have never ever had a problem with Healthy Paws not reimbursing us. They are great. Pick the 90% coverage plan: it is worth it!
  • INSURER: Healthy Paws
  • POSTED: 12/04/2020
  • BY:
  • BREED: Maltipoo
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

More than just a insurer, made me drop a tear

I've been using Healthy Paws since my pup was less than a year old. Now she is 6 years and it has given my not only the comfort of knowing I can give my dog the care she needs, but also the security that my insurer won't unnecessarily question the invoices I submit. The reason I write this today is that my dog is getting older and I found some Mast Cell Tumors on her. This happens quick, one turned to three and many procedures had to take place to confirm the MCT. Not only did Healthy Paws honor the invoices, but they followed up a few days later with a personalized email to follow up on my dogs progress. My reply to that email was as follows: Wow! This made me drop a tear. Thank you so much for following up. It means a lot! This whole event caught us by surprised. THANK YOU not only for staying with us through this time but more importantly for giving me the feeling that we are more than just another client. I’m picking up Duoduo today, she had a total of 3 tumors removed, and biopsy of a mass of her leg. The surgery went well. Now it’s her recovery period. From the bottom of my heart, thank you!
  • INSURER: Healthy Paws
  • POSTED: 12/04/2020
  • BY:
  • BREED: Labrador Retriever (Yellow)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

So pleased with the quality of customer service

I purchased pet insurance with Healthy Paws a couple years ago. Having always has pets, I never had pet insurance. Only after losing 2 pets did I see the benefits of having pet insurance. I have never had to file a claim til recently and it was so easy. The phone app makes it so quick and easy, it literally took a matter of minutes to complete. Within a week, the reimbursement was mailed to me - that time included them verifying with the doctor, etc... They even checked up to see how my dog was doing which was very thoughtful.
  • INSURER: Healthy Paws
  • POSTED: 12/10/2020
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Excellent Pet Insurance

When our 1 year old cat got sick, all we wanted to was to help him.  What we didn't realize was how expensive his treatment would be and the Vets would not give the treatment unless it was paid upfront.  Healthy paws customer care team was fully supportive and took care of what we needed right away.  I almost wish I have this kind of health insurance for myself and my human children.  I believe in insurance and for your furry family member, get Healthy Paws.
  • INSURER: Healthy Paws
  • POSTED: 12/04/2020
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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