Always very kind
I don't know if it is always the same girl or a couple of girls, but they are always very kind. Kind, there's a word the country seems to have forgotten. Old fashioned customer service .. at times, to gently let me know I overlooked the obvious.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Thank you
Thank you for helping to keep our Max safe
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Knowledgeable and helpful
Staff was very knowledgeable and helpful.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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They love their job
Excellent service, well trained personnel, plus they love their job
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Job well done
You can always tell when someone loves what they do. Especially when they can pass their positive happy energy right through the phone. Everybody needs what she had when you dealing with people over the phone. Job Well Done. Danita J.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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I felt like a valued customer
The rep I spoke to was very nice & polite. I called for a variety of reasons, such as updating payment method etc. I felt like a valued consumer.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Above and beyond in customer service
Cortney was above and beyond in her customer service. She answered every one of my many questions and was compassionate to work with throughout the process. She is an enviable part of your team and a pleasant example of your company! Thank you!
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Very helpful
Bryce was very helpful in helping me with this years options and renewal.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Compassionate, caring person
Having a compassionate, caring person answer your questions when your pet is ill is the most important response. The young woman who took my call was kind and caring. I so appreciate her attitude. Thank you.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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Patient in answering my questions
The agent was very helpful and patient in answering all of my questions and getting my policy started.
- INSURER:
AKC
- POSTED: 12/09/2020
- BY:
- BREED:
- AGE OF PET: Under a year
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