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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Invoice requirement is confusing
This insurance really is a great help for the most part. It takes the stress of dealing with having to take your pet in for an emergency or an urgent need. The coverage is what you need it to be because you can choose the plan that fits your pet. However, it gets hard to send claims in. The requirement of an itemized bills is basically what the provider gives and yet it is not enough to get reimbursement. I basically sent everything that was provided to me by the vet clinic and even the clinic does not know what else is needed. The good thing about this insurance is they DO respond very quickly and they reimburse quickly as well. It is not a question if this is a good insurance because it is. The process and requirement is quite confusing.
Insurer: Embrace
By: Lani
Great Insurance for Your Pet
Easy to submit claims, friendly staff and timely processing
Insurer: Embrace
By: Anthony Collazo
Thank you!
Embrace was very patient and helpful in my getting the correct information to complete my dog's claims. Once that was done they quickly processed it and my reimbursement was received. Highly recommend!
Insurer: Embrace
By: Denise Knettler
Pharmacy is Horrible
The pet insurance has been great. The pharmacy is horrible too many games. Too many lies don't buy from this pharmacy. Spoke with Kristina this morning and i get the impression that she cares and worked to resolve my problems in a timely manner. Thank you Kristina.
Insurer: Fetch
By: Angela
Josh was really helpful
Josh was really helpful. I was considering transferring my one kitten on a Trupanion policy to Fetch and Josh made me feel comfortable doing it-made it very easy -he was excellent and the kitten is covered now under Fetch
Insurer: Fetch
By: Robin Eisenberg
Our dog was diagnosed with Lymphoma and…
Our dog was diagnosed with Lymphoma and Spot has paid pretty much all of our bills so far which has made choosing the treatment easier on our minds and hearts.
Insurer: Spot
By: Jennifer Rubey-Guerreiro
We love Pets Best
We love Pets Best, the piece of mind in knowing that if something happens to your pet they are covered is invaluable. They are very thorough and keep you in the loop the entire claims process and receiving reimbursement is super quick and easy. I will only use Pets Best for current pet and for future pets.
Insurer: Pets Best
By: Ann
Pays nothing
Pays nothing, just one example: insisted my elder dog's pneumonia was a preexisting condition from 3 years ago. Yes, he has had pneumonia for 3 friggin years! I cancelled, it is pointless as they will only take your money and reject every claim.
Insurer: Embrace
By: JB
Great service
If you have a pet, this is the insurance you need. My Rudy has been a sickly fellow for 2 years. I have never had a problem getting his vet bills paid. Rudy is at the vet hospital at least 3 times a year, along with vet visits. Embrace pays 90 percent after the deductible, including his heart medications.
Insurer: Embrace
By: Sharon Aiken
Embrace Keeps My Service Dog Working
When I signed up Bonnie, my Shetland Sheepdog, for Embrace Pet Insurance, I hoped I'd never need it. Sadly, Bonnie deine,veloped idiopathic canine epilepsy in July of 2024. She's my service dog, and there was no question of having her care managed by Bush Neurological in Leesburg, VA. As you might imagine, Bonnie's care has been expensive. But thanks to Embrace, she's covered for everything beyond a very reasonable annual deductible. My claims are acknowledged within minuted of submission, and payment is swift. Thanks to Embrace, we have no financial worries concerning Bonnie's care.
Insurer: Embrace
By: Nattering Springs