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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sienna’s progress
My Belgian Sheepdog, Sienna, was diagnosed with brain encephalitis last January and was in treatment until May. Pets. Best Was responsive in handling her medical bills in accordance with her her plan. She had a relapse of the encephalitis in October of this year. Although the response time for reimbursement had been slower than I would like, I am generally quite satisfied with how this company has responded. I would give them an overall rating of very good/excellent.
VERY EASY TO UNDERSTAND
VERY EASY TO UNDERSTAND. STEPS WERE SIMPLE AND EASY TO FOLLOW.
Insurer: Embrace
By: John W Aiple
Embrace was very professional& caring
Embrace was very professional& caring
Insurer: Embrace
By: Dorothy Stone
Sonnet is recommendable
Sonnet is recommendable for everyone
Insurer: Sonnet
By: Neil
First claim experience
While it took a while to get my claim approved, once everything was in the process ran smoothly. Communication was responded to in a timely manner and ultimately my claim was approved. I’m pleased with the service offered by Embrace.
Insurer: Embrace
By: Monica C.
Highly recommend Embrace
Embrace was prompt and efficient in processing my recent claim. They covered the issue to the fullest of my policy and did so in a seamless manner. I expect high quality from USAA products and Embrace definitely delivered.
Insurer: Embrace
By: Lori Gaskin
Doesn’t really feel worth the money.
Doesn’t really feel worth the money.
Insurer: Embrace
By: Consumer
Great Coverage for a Reasonable Price
No one purchases insurance of any kind hoping they’ll have to use it, but we sure were happy we had it when our newly-adopted young dog, Freddy, started having all kinds of gastrointestinal problems. Pets Best was always there and always fair with their distribution of benefits and we are very grateful for that. The coverage is great and their online portal very user friendly. I always put them at the top of my list of Pet Insurance companies when asked for recommendations.
Insurer: Pets Best
By: Bill C.