Love everything about Trupanion.
Love everything about Trupanion. Been extremely easy and great to deal with
- INSURER:
Trupanion
- POSTED: 05/28/2023
- BY: Jody
- BREED:
- AGE OF PET: 0 - 3
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First claim experience
It took a very long time to process. This was our first experience with a claim and Iâm sorry I was not impressed. It felt like you were looking for reasons to not cover the claim.
- INSURER:
Trupanion
- POSTED: 05/26/2023
- BY: Sue
- BREED:
- AGE OF PET: 0 - 3
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Great Experience
I've unfortunately have had to file a few claims this year, but each time the process is extremely simple and relatively quick. I upload my documents and I have resolution within 7 business days. Their customer service when enrolling was absolutely top-notch, very warm and knowledgeable. They answered all my questions and the policy I received was very clear and thorough. However, I've haven't had to use their customer service for any issues yet. So far, really great experience.
- INSURER:
MetLife
- POSTED: 05/18/2023
- BY: Jennifer
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 0 - 3
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Pets Best is Truly the Best!
Super easy from the start to my first claim being processed. They have a great online App that I loaded onto my phone that allowed me to see any updates on my claim, policy information, and much more. When I filed my first claim, I received an email right away telling me it was in review. Then I received another when they reached out to my vet for my pup's records, and finally when my claim was accepted and processed. All in all, it took about 6 weeks. I assume it took a bit longer since it was my first claim, so I imagine the next one will be even quicker. What a piece of mind to know my fur baby is in good hands. I will definitely recommend Pets Best to anyone with a fur baby of their own.
- INSURER:
Pets Best
- VETERINARIAN:
Pet Stop
- POSTED: 04/26/2023
- BY: Tsali
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6
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Trupanion is reasonably priced covers things that arenât covered by other plans are quick to pay out and when I call customer service I get the help I need.
Trupanion is reasonably priced, covers things that arenât covered by other plans, are quick to pay out, and when I call customer service I get the help I need. I recommend them to people all the time and Iâm about to get two kittens I will likely cover with Trupanion as well.
- INSURER:
Trupanion
- POSTED: 04/26/2023
- BY: Valarie
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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friendly & helpful & good follow through
friendly & helpful & good follow through
- INSURER:
Trupanion
- POSTED: 03/17/2023
- BY: Juan
- BREED: Mixed breed
- AGE OF PET: 4 - 6
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I've been happy with the ease of getting coverage when needed.
I've been happy with the ease of getting coverage when needed.
- INSURER:
Trupanion
- POSTED: 01/05/2023
- BY: Sandra
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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So far Iâve had nothing but a great experience.
So far Iâve had nothing but a great experience.
- INSURER:
Trupanion
- POSTED: 12/05/2022
- BY: NANCY
- BREED: Boxer
- AGE OF PET: 0 - 3
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Myshka
I logged a claim, but haven't met my deductible yet so not much to say besides that.
- INSURER:
Trupanion
- POSTED: 11/16/2022
- BY: Katie
- BREED:
- AGE OF PET: 0 - 3
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Have always received excellent customer service.
Have always received excellent customer service. Claims are turned around quickly.
- INSURER:
Trupanion
- POSTED: 09/29/2022
- BY: Theresa
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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