Glad we had our Emma insured with Embrace
We are Embrace customers since 2016 and never needed to file a claim. The last day of October our Emma injured herself and we took her to the vet. She is now recovering and she is doing much better. We file the claim and got the reimbursement right away. I was very impress but the kindness of Carly who asked me first thing first how Emma was doing even before she asked me to send the invoices. We have four pets insured by Embrace.
- INSURER:
Embrace
- POSTED: 12/06/2021
- BY: Alessandra
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Excellent, Speedy Service
This was my first time making a claim through your company, and I was pleasantly surprised at the ease of the process and the speed with which we received payment. Thank you!
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Warm friendly and courteous service.
Warm, friendly and courteous service.
- INSURER:
Trupanion
- POSTED: 11/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great experience!
Very smooth and timely, much appreciated during a stressful time when your pet is ill
- INSURER:
Trupanion
- POSTED: 11/15/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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My claim was denied then accepted
I have wellness insurance for all 3 pets. 3-4 months after getting insurance I got the routine shots for my pets. My claim was denied. I resubmitted it and 2/3 was approved. It’s been a hassle and I still don’t know (3weeks later) if my 3rd claim will go through. All 3 claims were put in the same day.
- INSURER:
Pets Best
- POSTED: 10/25/2021
- BY: M
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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THANK YOU!!!!
Our Jack developed IVDD out of the blue. Nothing was so frightening to me when one day Jack is fine and the next day he cannot walk. Scared of the diagnosis, then scared of the cost. I'm so glad I had Trupanion. When I did the online chat it was within seconds that someone was on the line, answering question after question for me, reconfirming that Jack's cost would be covered and also letting me know what would not be covered. I cannot tell them enough how much I appreciate all their help during my tail spin when our "Jack dog" got IVDD and I was a mess. His bills are over $8,000 and he is covered 90%, and the reimbursements are on their way and all this began, Monday, September 21, 2021 and it is now Monday, September 27, 2021. We still have a long road to go but thank goodness Trupanion is by our side. I cannot say enough good things. What a blessing Trupanion is.
- INSURER:
Trupanion
- POSTED: 09/27/2021
- BY: Roxanne
- BREED: Dachshund miniature - long haired
- AGE OF PET: 7 - 10
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The gal I spoke with on Saturday was efficient and very pleasant while I was at a Pet Emergency Hospital with my dog and I had never had to use the insurance.
The gal I spoke with on Saturday was efficient and very pleasant while I was at a Pet Emergency Hospital with my dog and I had never had to use the insurance. So I was able to find out what would be paid on our doxie.
- INSURER:
Trupanion
- POSTED: 09/20/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Really worked with me to solve a problem I had with the monthly payment!
Really worked with me to solve a problem I had with the monthly payment! Always great customer service
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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