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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

PetInsuranceReview recommened

Thankful for Healthy Paws!

Healthy Paws has been so helpful to have for our bulldog Stella. They’ve always provided fast and friendly service and checked in on Stella after a major surgery she needed. English Bulldogs can come with a number of health issues in their lives. Being a family that adopts and rescues bulldogs we need all the help we can get. Of course in our case with Stella she had no preexisting conditions since she came to our family pretty young. Healthy Paws definitely helps with those unexpected medical expenses. Does not cover everything of course. Preventative care is not covered. But unexpected surgeries or monthly allergy injections which Stella needs are covered up to 80% and that helps so much!
  • INSURER: Healthy Paws
  • POSTED: 05/30/2021
  • BY:
  • BREED: Bulldog
  • AGE OF PET: 1 - 8

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1

out of 10

Huge, unjustified rate increase after 1 year

Be warned: their website claims that they make only small annual increases unrelated to past claims or age of the pet, and only considering advances in technology and care procedures. But our renewal proposal was for a 33% increase with no justification. Cancelling with them to go with a less exploitive company.
  • INSURER: Trupanion Canada
  • POSTED: 01/12/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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2

out of 10

Don't use healthy paw

They will found the way, how to reject payment. Just don't use them. It's not good choice to have healthy paw.
  • INSURER: Healthy Paws
  • POSTED: 01/06/2021
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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8

out of 10

PetInsuranceReview recommened

good

So far it's been good I just submitted our first claim.
  • INSURER: PetFirst
  • POSTED: 01/06/2021
  • BY:
  • BREED: Labrador Retriever (Chocolate)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Best decision I’ve ever made!

We adopted Bailey from a shelter when she was 8 weeks old. My mother warned me not to get a rescue, “they always have health problems!” she warned me. So not only did I decide to adopt, I chose to get health insurance as well...just in case. By the time Bailey was 3 months old she started showing signs of hip dysplasia. We took her to the vets and sure enough she was diagnosed with severe bilateral hip dysplasia. PetFirst Pet Insurance helped us turn an otherwise difficult decision into an easy one: we now had the means to do what was necessary to fix our dog and give her a comfortable, pain-free life. Thank you PetFirst!
  • INSURER: PetFirst
  • POSTED: 01/06/2021
  • BY:
  • BREED: Mixed breed Large (70–90 Lbs)
  • AGE OF PET: 1 - 8

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1

out of 10

Verified Reviews

If you pet is breaths, it is a "pre-existing condition"

I had pets best insurance with my dog when she was 8 weeks -- because it was a little company who took a long time to pay claims, I switched to Trupanion, based on a recommendation. I well understood the wait period for both accidents (5 days) and illnesses (30 days). My dog had an emergency room event during the 30 day wait period and had 1 symptom outlined in the notes that Trupanion went back to 6 months later and stated because she had that symptom back in May, the claim you are submitting for in December can not be approved??????????? Their rationale? That symptom, even though it was undiagnosed, is determined to be for the same condition no matter what. They failed to go back through all of her records to truly evaluate her symptom and determine if it prolonged, etc and to evaluate her records from her regular vet who had seen who the most, not the ER vet who saw her 1x with no history and saw her for about 10 minutes. They just denied, denied denied. No matter how many documents I supplied. In addition to that catastrophe, she had two different eye conditions, not even remotely related to one another, 1 she had during the 30 day waiting period (no problem, didn't submit anything for that). Again this 2nd one was identified and diagnosed in December -- again they went back to 1 document where verbiage existed in the ER referencing a mark on eye. Again a generic symptom that had NOTHING to do with this 2nd eye condition she was diagnosed with. the 2nd diagnosis wasn't even for the same part of the eye and it can not be seen because it effects the retina behind the actual eye -- but they do not have nor do they have an adequate personnel analyzing these claims to truly understand the details. I know this because they denied my pre-approval in about 20 minutes and then a subsequent claim in 1 day (the only reason for that delay was because there was a holiday). Not only did I have to go through an extreme number of phone calls, but you will be required to have vets contact Trupanion if a claim is denied for anything -- and I have found, a good vet, simply does not have time to be on teh phone with insurance companies all day. So if your pets situation, is dire, like mine was, well then you have to make tough choices about whether or not you can afford to move forward with any treatment or expensive diagnostic testing because the likelihood this company will find some reason to deny you, is high. In my case, my dog ultimately needed an MRI, which cost $5K -- they denied the preapproval DESPITE explaining to them that I had teh ER doctor from that 1x visit provide a written explanation of the symptom being unrelated to this current incident. It didn't matter. I couldn't afford the MRI -- my neurologist for my dog understood. These type of arguments with insurance companies are unnecessary when you are doing nothing but being honest, provide them with every document needed to justify your submission -- they simply don't have the staff to do the claim review process with the degree of thoroughness and care that is needed. at the end of this saga, it was unfortunate I couldn't financially afford on my own to fully diagnose my dogs condition -- I had to put her to sleep. When I called Trupanion to tell them that I was discontinuing my policy because my pet was being put to sleep, can you believe they said, "We cover euthenasia and can help you". I literally told them I didn't want their help because they had already created so much unnecessary stress with what should have been a healing situation, it wasn't. And if I had submitted a claim, I'd think it would have been denied anyway, well because my pet had been living, so that is a pre-existing condition. This experience with Trupanion is much like the horrific and unethical experience I had with my dogs breeder -- its all about money, not about your pet and zero about compassion for the families that care for them. I'll spend a lifetime letting others know to steer clear of Trupanion -- should have stayed with the little company. Hard lesson learned here -- hope I can help others. IF I could have rated this company a "zero", that rating would have been too high.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Airedale Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

The best Pet Insurance ever!

I love Healthy Paws! My soon to be 5 year old Golden,Molly has had numerous claims due to arthritis and a knee operation that went bad fast during recovery. Then she developed an autoimmune disease and almost died. Throughout all of this Healthy Paws customer service has been compassionate and caring about Molly. They even inquired as to how laser therapy was helping her healing process. Their payment for her bills is so fast-often in one or two days and their phone app is so easy to use. Just tap on new claim, take a picture of your bill and hit send. It’s that easy! Molly is now in Physical Rehabilitation 2 days a week along with seeing her team of doctors weekly and all of that is covered. It really is unbelievable!
  • INSURER: Healthy Paws
  • POSTED: 01/15/2021
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Very friendly and quick to help especially during these tyring times

Would recommend to others.
  • INSURER: Pets Plus Us
  • POSTED: 01/06/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Your team is always so friendly and helpful.

Your team is always so friendly and helpful.

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10

out of 10

PetInsuranceReview recommened

Your service and customer support is professional timely and excellent.

Your service and customer support is professional, timely and excellent.
  • INSURER: Trupanion Canada
  • POSTED: 01/06/2021
  • BY:
  • BREED: English Springer Spaniel
  • AGE OF PET: 1 - 8

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