219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy process and great customer service
Embrace makes it easy to submit claims and receive reimbursement. Great customer service helped when I was getting started with pet insurance.
Insurer: Embrace
By: Laura Wirthlin
Fast reimbursement
Always great service provided and the claims are paid fast. Thank you!
Insurer: Pets Plus Us
By: Byron
Quick, easy, and paid!
I had to take BOTH cats to the ER vet because I wasn't sure which one ate the missing strap from a camisole. I was stressed, anxious, afraid, and worried sick about my two little troublemakers, and dreaded the bill for them both. They're worth it, of course, but it was expensive and I had never filed a claim with pet insurance before and was afraid it wouldn't be accepted due to the many horror stories of pet insurance companies not reimbursing. I am so grateful to be able to say that everything that qualified to be reimbursed per the policy documents WAS reimbursed, and without counting the deductible, a $1200 visit only cost $300 in the end. I have called all of my pet parent friends and told them about Pets Best and the experience I had because we all view our pets as our kids, and want the best for them always. I have peace of mind knowing that the premium paid every month is going to an insurance company that has my babies' backs and WILL support the medical care they may need at any time. I am so thankful for PB and the ease of the claim process, especially in the midst of a stressful situation. I cannot say enough good things. This is my first experience with pet insurance and I am so glad I went with Pets Best.
Insurer: Pets Best
By: Miranda
Hard to work with
Hard to work with, claims keep getting denied for silly reasons.
Insurer: Spot
By: Amanda
Worst insurance company. Buyer beware!
Worst insurance company. Do not hire this company. They will not approve any of your claims although perfectly legitimate and inline with supposed coverage. Spent an hour on the phone with customer service and they stated that my dog was completely covered for a dental cleaning only to get completely denied. Very unprofessional. Do not recommend. No one was willing to be helpful. Claimed to reach out to Vet office which was false. When proper documentation was provided, I was denied. I’m absolutely disappointed as I’m out of $1000.
Insurer: Spot
By: Roxana
So far so good
So far so good. Mowgli has a weak patella and Spot is covering his PT. Thanks Spot!
Insurer: Spot
By: Cindy C
Very responsive
Fast response and easy to submit online claims for my dog’s surgery . The claims came through quickly but I didn’t even know it was approved. As I did not hear for a few days and did call the customers service which was answered quickly and they looked up the claims for me. I like how responsive they are. Minor suggestion would be to inform me the claims were approved. I do like them sending me email to see how my dog was doing after the surgery.- nice touch.
Insurer: Healthy Paws
By: Krammie Chan
Spot Pet Inaurance
Have found Spot Pet Ins to be very good and for the most part responsive. The only issue is that we have submitted invoice and doctor notes and then they say they have not received even after both the vet and myself have resubmitted.
Insurer: Spot
By: DM
They withdrew their cheaper quote within hours
I got a quote for $371 and saved it and was told that I didn’t have to rush my decision because it was saved and locked at that rate. And literally called them 4 hours later and the link with the saved quote in my email isn’t working. So the agent tells me “oh I can’t see your past quote” so I save a new one as she told me to do so and what is it? $500 and then I tell her this whole story and now all of a sudden she sees the old quote. But tells me it has been withdrawn! This is a shady company! Who just wants your money. Dodged a bullet! - Stella Johar
Insurer: Sonnet
By: Stella
Daniel was a huge help
Daniel was a huge help! His personality was the best. Getting my baby signed up for insurance was easy and painless. All questions were explained.
Insurer: Nationwide
By: Mary