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Easy to navigate and amazing coverage!
Easy to navigate and amazing coverage!
Insurer: Fetch
By: Heather
Its easy to submit a claim.
Its easy to submit a claim. I paid the emergency vet then submitted the invoice to Spot. After my deductible ( $ 250) was met, they paid 80% of the claim. I researched a lot of pet insurance plans & I'm glad I went with Spot. They have been very good
Insurer: Spot
By: Leslie Rosewarne
Embrace Modernizes Claims
Embrace continues to make the claim process more user friendly. Even us older folks can navigate it without any problems. The direct deposit really brought it into the 21st Century!!!
Insurer: Embrace
By: Jim
Get your claim is in ASAP after treatment
Pays promptly
Insurer: Fetch
By: Bette D Hoffman
The worst pet insurancompany that I…
The worst pet insurance company that I have ever worked with. They are rude and ignorant, and they threaten me to cancel my insurance. Three times I got an email and I have all three. I spoke to two people at French and I explained the situation with my credit card being lost and having to get another one. And their response was to worry about it you have a few extra days and I can't sleep right away it takes time so I'm not sure. The human that sent the message or a robot, either way they can take their insurance and stick it where the sun doesn't shine this is not professional customer service. It's rude and you don't threaten someone to cut it off. If I were you I would do your research before you get your pet insurance I didn't. I picked fetch right away without looking at others and now I regret it. Mitchell Oh yeah they also said that then canceling my insurance from my cat. Would mean that anything that happened before the cancellation will not be accepted with the next Insurance company. Does anyone know if there's an agency that governs pet insurance company's in Canada and the states.
Insurer: Fetch Canada
By: Mitchell
Amazing experience and super fast claim…
Amazing experience and super fast claim processing!!!
Insurer: Spot
By: Jimmy K
We had a very sick dog for 8 years
We had a very sick dog for 8 years. PetsBest was a blessing to work with. Customer service was always polite and helpful. They were very goid to pay claims quickly and when they were busy they would always send an email apology for taking a bit longer than usual. When our dog crossed over the Rainbow Bridge they not only paid the claim quickly but also canceled our insurance. I so appreciated that as I was dreading to make that call. Thank you PetsBest for being thete with us every step of the way. She could have never gotten the level of care we were able to give her if it were not for PetsBest.
Insurer: Pets Best
By: linda
Exceeded My Expectations
Embrace has exceeded my expectations on coverage for my pets. Both 2024 and the start of 2025 have been extremely difficult for one of my pets with Laryngeal Paralysis, and several complications from tie-back surgery. Each time I've submitted a claim, I'm amazed and appreciative at the ease and timing of the process as a whole. Thank you, Embrace!
Insurer: Embrace
By: Sheena Perez
Response time
the response time from submitting a claim to the claim being paid. Highly recommend.
Insurer: Fetch
By: Judy
Claim turnaround time
We recently signed up for Spot pet insurance (accident and illness coverage only), and both of our young labs happened to have an injury and an illness around the same time. I sent in the claims - there were a few with medication, examination, and a surgery - and within 1-2 days they were working on the claims. We had the money in our account within one week. Their promptness and communication was timely and efficient. We recommended Spot insurance to family and friends.
Insurer: Spot
By: Joanna Mathews