154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 12, 2025

Pets Best had our backs!

My beautiful girl had unknown health issues and Pets Best did not hesitate to reimburse me as we travelled to specialists and several vets for a plethora of tests. They were responsive to our claims and stood by our contract. I am thankful to have had them by our side. Our girl passed over the rainbow 🌈 bridge and they were immediate and kind in refunding the unused premium we paid. Thank you Pets Best, you made our search for an answer possible.

Insurer: Pets Best

By: Christina

Useful
February 12, 2025

I have had Embrace pet insurance for…

I have had Embrace pet insurance for years! Luckily up until recently I have not needed to use it. I am writing this review based on the refund time I received! It was a few costly trips to the very, and they refunded it within a few days! I know people who say they waited a month minimum with other companies. This is how you support your customers! I actually had to get him surgery today and used the refund money to pay for it until I get it refunded as well! Great customer service, highly recommend

Insurer: Embrace

By: Anna Rodriguez

February 12, 2025

Unethical Rate Increases

This company raises rates SIGNIFICANTLY every year, especially as your pet ages when you actually start to need the insurance the cost becomes unreasonable. They give you corporate answers as to why they’re increasing rates despite claiming they want the best for pets. Do yourself a favor and do a quick search about HealthyPaws rate hikes and you’ll see why people choose to leave them. Hopefully someone decides to investigate soon.

Insurer: Healthy Paws

By: A McAllysfer

February 12, 2025

Love Met Life Pet Insurance

We’ve had Met Life 2 years or so, excellent experiences, easy online processing, claims reimbursed within a week or so , very important customer service is great . We’ve had several emergency room visits they were covered and Drs. Appointments , blood work and meds covered . I’d recommend MetLife 💯percent ..

Insurer: MetLife

By: Maryann

Useful
Latest 1 comments
Posted: | By: Paula

Great company gets 10 Stars. Kudos to everyone as well.. Services, responses and yes, recommended 100% without any doubt! Keep up the great work.

February 12, 2025

talk to Amanda H she was fantastic

talk to Amanda H she was fantastic. I had a few questions on my insurance claim and she banged it out and fixed it for me. Sometimes I Get myself all worked up calling insurance companies Because it’s sometimes a pain not With dealing with Amanda Thanks, Amanda

Insurer: Fetch

By: robert Hinckle

Verified February 12, 2025

Easy to submit! Prompt responses!

We have used Healthy Paws for 7 years and have been extremely satisfied! It is very easy to submit claims, responses and reimbursement turn around time is so fast! Our lab recently had ACL surgery and the day after I submitted the claim the reimbursement was approved and put into our direct deposit soon after. Correspondence is efficient and friendly!

Insurer: Healthy Paws

By: Jessica Leuci

February 12, 2025

Quick and Easy claims

I thought submitting claims might be a hassle but it wasn't. I took a picture of my itemized invoice. I got reimbursed to my care credit card about 2 business days later. That simple! I would definitely recommend Pet's Best insurance.

Insurer: Pets Best

By: Victoria

Useful
February 12, 2025

Easy to contact and deal with…

Easy to contact and deal with Representatives. Always friendly and courteous.

Insurer: Embrace

By: Bernie

Verified February 12, 2025

Adriana was great

Adriana was great. Thorough and efficient. I have always had great service with Nationwide. I have been with them for 10 years. Thank you.

Insurer: Nationwide

By: Carolyn Featherstone

Verified February 12, 2025

On the SPOT!

Great to work with. Claim was submitted fast.

Insurer: Spot

By: customer

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