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Not consistent! Adjusters make issues out of nothing.
I have submitted 2 claims through Fetch insurance. The first claim went through fine - no problems. The second claim came back flagged because an exam note from 3 years prior for my dog's annual vaccination appointment did not state her health status. Side note: this was the same medical record I used for her first claim that had no issues. Obviously if nothing was noted on her exam notes, nothing was wrong with her. They nit pick on big claims once you've paid your deductible - I called customer service and they were rude so I asked to cancel. I was transferred to another agent to cancel and she was confused to why this was even a problem - she reached out to the adjusters and stated there was no issues with my medical records and that if there was no negative notes for that appointment then to assume that she was healthy (common sense). If there are more issues with this claim, I will be cancelling. This claim has been pointlessly dragged out for weeks. To edit my post: the first agent I spoke to wasn’t per se rude, but very dismissive to the point I wanted to cancel and was happy to assist with that. The second agent I spoke to was very understanding and talked me out of cancelling. Update: edited my review from 1 to 3 stars. They were very prompt with processing my claim after the vet called them and said there’s nothing more to submit. I am hoping going forward I won’t have the same issues with her medical records if I need to submit future claims.
Insurer: Fetch Canada
By: Autumn
Very easy to submit claims and receive…
Very easy to submit claims and receive payment to my checking account.
Insurer: Embrace
By: customer
Wonderful peace of mind!
I had an extremely stressful few days after my vacuum cleaner dog got into some things he should not have. I felt so relieved to be able to seek care for him without the added stress of weighing the cost of medical care against his likely outcome. And best yet - submitting the expenses was easy, fast, fair, and a relief to receive.
Insurer: Embrace
By: Yungmoon Chang
Easy Peezy
Easy Peezy. Easy to file, customer support is terrific.
Insurer: Embrace
By: Daryl McIlwain
Healthy Paws is absolutely a must-have
Healthy Paws is absolutely a must-have. We have 3 pets on our policy, two big dogs who recently passed around pneumonia for over 2 months, one required hospitalization. Healthy Paws had our back the whole way. Instant claims processing, direct deposit of reimbursements within days (not weeks). Healthy Paws + 0% APR Care Credit is the way to go to ensure your pets get the treatments they need, right away. Right after our pneumonia scares, one of our dogs tore his ACL!! Over $8,000 in treatments and counting, and Healthy Paws once again had our backs. We feel so safe knowing we have a Healthy Paws policy, that our pets are protected no matter what. We are 100% Healthy Paws for lifers and recommend them to anyone that doesn't have pet insurance yet or doesn't like their provider.
Insurer: Healthy Paws
By: Driippy Void
I love Embrace
I love Embrace; they are free and hassle-free.
Insurer: Embrace
By: April Conaway
Terrible insurance- does not pay ANY for accident or illness.
Every single claim I filed for one of my cats for accident or illness was denied. Things that were supposed to be covered were, in fact, not. So $1,490 was not covered. this insurance is a money pit. I filed all of the documentation that was required. Don't waste your time or your money. I wish I hadn't spent $600 for the one cat's insurance.
Insurer: ASPCA
By: Ashley Scoggins
The online claims process is very easy…
The online claims process is very easy to navigate, and the reimbursement payments are sent back quickly. I feel that the premiums I pay is reasonable for the peace of mind that I get knowing I will be able to give my dog the best care possible. I was pleasantly surprised when the company reached out to check on how my dog was recovering.
Insurer: Healthy Paws
By: Sylvia Norris
Easy and a great idea for peace of mind…
Easy and a great idea for peace of mind and coverage
Insurer: Fetch
By: David Sawyer
The best very nice young lady
The best very nice young lady
Insurer: Prudent Pet
By: Rudy Trabanio