217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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do your homework before purchasing
Updating from a 2 to a 1..... they. are. awful...Set-up and payment process fairly easy. However, once you file a claim - extreme patience is needed. They can take your money easily - but it's completely different when it's time for them to pay. Considering changing companies.
Insurer: Pets Best
By: Chris Greene
Reimbursement too long
Reimbursement took a while to get to me. Everytime i would submit a document, i would wait several days, without knowing if they were fine or not. When i finally received word back, some of the documents were not submitted correctly or they needed additional information which would delay the processes. When I submitted everything correctly, they would take an additional 10 days for their regular processes.
Insurer: Pets Best
By: Anthony Vidal
Impressed customer
I’m very pleased with this insurance investment. The procedure for sending in claims is simple and claim processing includes regular correspondence explaining what steps are being taken. I’m impressed with the short turnaround time between sending in the claim and receiving reimbursement.
Insurer: Fetch
By: JustAnswer Customer
Last year only took a couple days to…
Last year only took a couple days to get approved and paid. This year was about a week and a half but once it got approved got paid right away. Other than that great service.
Insurer: Figo
By: Jerry
Peace of mind
Our girl suddenly became sick recently with Cushing disease and diabetes. As you can imagine the bills have added up quickly! Without our insurance it would have been impossible to get her the care she needed. I’m so thankful I had the forethought to purchase it.
Embrace has always come through for us
Embrace has always come through for us. Very clear about what is and isn't covered. And so far Embrace has covered everything we expected them to! Very happy to have found Embrace.
Insurer: Embrace
By: Donna R M
Great experience!
Submitting a claim was easy and clear direction on what to submit. They were quick to resolve it and pay my claim.
Insurer: Fetch
By: Lisa
It is easy to submit a claim
It is easy to submit a claim. Most claims are approved with very little pushback. Coverage terms are easy to understand. I have used them for all 3 pets for the last 10 years. Rates have gone up but that might be related to the age of my pet as well.
Insurer: Embrace
By: Chantel Shouse
Web site navigation to items covered…
Web site navigation to items covered and items excluded is difficult. Exclusion lists have sub pages that do not complete rendering and leave bottom half of page not accessible. Coverage start date and underwriting review and late notifications in the process after purchase. Misleading.
Insurer: Nationwide
By: customer
Healthy Paws is GREAT Pet Insurance!
Recently, my 6 year-old dog Oliver was diagnosed with severe chronic degenerative valve disease, severe mitral regurgitation, with ruptured cord of the anterior mitral valve leaflet. I called Healthy Paws to confirm the claims filing process and got a very knowledgeable and friendly customer service representative who easily explained the process to me. Since then, I have filed multiple claims, and all have been reviewed in a timely manner with prompt payments to follow. I am very happy I chose Healthy Paws as an insurance provider and will recommend them to all my pet-owning friends and family!
Insurer: Healthy Paws
By: Happy Customers