154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 28, 2025

we have 4 pets insured by fetch

we have 4 pets insured by fetch—2 young cats, and 2 mc nab herders, 2 and 11yo. every few years i check other pet insurance company pricing and coverage, and stick w fetch because i can speak w a live rep for help, fetch keeps its word on coverage, and fetch pays out. last saturday, megan took my call, was friendly, kind and professional. she corrected organization of submitted documentation so that duncan’s surgery preauthorization was completed today. we are grateful for fetch and let our vet know how happy we are!

Insurer: Fetch

By: vicki ronaldson

Verified January 28, 2025

The reimbursement process is very easy…

The reimbursement process is very easy as. You just access your account online and file your claim and in a matter of 2-3 days reimbursement is direct deposited into my account.

Insurer: Spot

By: Jollin Gonzales

January 28, 2025

Never an Issue with EMBRACE

I have NEVER had a problem nor issue when submitting claims; requesting info; etc. The staff is amazing-- very concerned; always willing to help on any issue. Using EMBRACE completely negates my stress with my dog's health care costs - enabling me to be a better dog parent. I have been with EMBRACE for awhile and have NO plans of leaving! Thanks EMBRACE!

Insurer: Embrace

By: Kathy S

January 28, 2025

I called regarding my policy and was on…

I called regarding my policy and was on hold about 3 or 4 minutes until finally someone answered! I talked to 2 different customer service associates and both were professional, kind, patient with all my questions! I got all my issues resolved!

Insurer: Embrace

By: Karin Davis

Verified January 28, 2025

My representative who I was speaking to…

My representative who I was speaking to was so helpful, so nice she explained everything

Insurer: Prudent Pet

By: terri.fertelcomcast.net

January 28, 2025

Easy to use online claims

Easy to use online claims, fast review and processing of claim.

Insurer: Embrace

By: Jennifer Griem

Verified January 28, 2025

Claims filling are easy to fill out

Claims filling are easy to fill out. Clear instructions to follow Response time is adequate.

Insurer: Fetch

By: Anna marie Reynolds

January 28, 2025

Josh was polite and informative

Josh was polite and informative, and receptive to my sense of humour. He was a delight. He has a pet so he understands the care and time you put in to win their trust. We discussed the options that would best cover our furbabies.

Insurer: Fetch Canada

By: Laura Penberthy

Verified January 28, 2025

Quick and so easy to upload

Quick and so easy to upload! We love fetch and they have great coverage plans for a good price compared to the market of pet insurance. This is our third company and we don’t plan on leaving anytime soon!

Insurer: Fetch

By: Leah

January 28, 2025

Asked me to pay back my reimbursed claims

ASPCA has been great... until last week... when they reached out to me saying they had made a mistake a few months back and "accidentally" approved several claims that I had over 6+ months ago that they now believe were potentially caused by a preexisting condition. Which is not the case. And they are now asking me to repay them over $600 in the next 30 days from reimbursements they made to me literally between 4 months ago and 10 months ago. Absolutely absurd and unacceptable. I am good about not submitting claims that are truly for preexisting conditions, so this is just very disappointing. Not to mention - I don't have the $600 that they reimbursed me a year ago?! I would understand more if it were from last month, but there should be a limitation on how far in advance they can ask for money back.

Insurer: ASPCA

By: KK Campbell

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