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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to submit a claim
Easy to submit a claim. The instructions provided made it quick and easy to file a claim.
Insurer: Embrace
By: Jayme Young
Recommend
My dog had bilateral knee surgery and Pets Best came through for us. It was a large surgical fee and the claim was approved in approx. 24 hours. What a relief this is for us. Thank you Pets Best!
Insurer: Pets Best
By: Cathy Williams
Easy and quick response.
Easy to submit claim and response was quick.
Insurer: Spot
By: Eveline Mar
Every claim i have put in after the…
Every claim i have put in after the first has been very quick to be settled! Putting in a claim is easy as well!
Insurer: Pumpkin
By: customer
An Excellent Company
An excellent company. I have used them for at least 15 years. The claim form is very easy to complete and does not require the vet to sign which avoids that hassle. One just fills out the claim form and submits it with the bill. They always pay claims without haggling. I highly recommend Pets Best.
Insurer: Pets Best
By: Carol S. Whalen
Amazing customer support
Amazing customer support! Quick and efficient!
Insurer: Embrace
By: Jorge Salazar
We had an incident with our Sadie that…
We had an incident with our Sadie that required a visit to an Emergency Vet at night. The Emergency Vet after diagnosing her problem suggested we visit our Primary Care Vet for a more thorough follow-up. We submitted both bills to Spot Pet Insurance which we received the appropriate amount of reimbursement within a short period of time. So far, Spot Pet Insurance has lived up to what was promised when we first signed up. They have been very good and I, based on today's Vet bills, highly recommend them to help offset those unforeseen expenses.
Insurer: Spot
By: Richard Bovie
The process of placing a claim was very…
The process of placing a claim was very easy
Insurer: Embrace
By: Consumer
User-friendly
User-friendly, easy to use instructions to submit a claim.
Insurer: Embrace
By: Fred Gareau
Absolutely love for my fur baby!!
Absolutely love this insurance for my fur baby!! The app is easy to navigate, and the plan is wonderfully priced for the coverage it offers. Submitting claims is a breeze and the reimbursement turn around is quick and easy with the direct deposit option. 10/10 absolutely recommend to all my family and friends with fur babies!
Insurer: Spot
By: Alexia Rogers