217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My saviors, professional from start to finish
I absolutely love this insurance company. They helped to cover so much and didnt deny me like many others just because my pet was older. They were always responsive, and with me from start to finish. Very kind patient courteous and professional on the phone and by email. Their app is great and the portal functions wonderfully, the checks came fast and it was so easy to submit claims on the user friendly app and website. Thank you for all that you have done for us. Highly recommend, we much preferred them over Nationwide.
Insurer: Spot
By: Maria Di Cara
Steffie is Phenomenal!
Steffie made my experience great. I am lucky she answered the phone. She is highly knowledgeable, took my questions seriously and helped me understand the full context for them. She gave me step by step instructions to answer my remaining "records review" questions after the team received the records and that was exactly what I needed. She is the reason I signed up for insurance today. I had the quote pulled up and pending for 2 days and she gave me the confidence to say, GO.
Insurer: Prudent Pet
By: esther.clearygmail.com
Steffie is Phenomenal!
Steffie made my experience great. I am lucky she answered the phone. She is highly knowledgeable, took my questions seriously and helped me understand the full context for them. She gave me step by step instructions to answer my remaining "records review" questions after the team received the records and that was exactly what I needed. She is the reason I signed up for insurance today. I had the quote pulled up and pending for 2 days and she gave me the confidence to say, GO.
Insurer: Prudent Pet
By: esther.clearygmail.com
I previously had pet insurance through…
I previously had pet insurance through Nationwide. The only reason I switched was due to Embraces relationship with USAA. After the first claim I received an email stating they were doing a health history check on my dog. Shortly after I received an email with a list of things they won’t cover. Many of these things were temporary in nature, like diarrhea. It would be like my insurance saying you had a cold six months ago, we won’t cover anything related to a cold for 1 year. Buyer beware. They are polite. That’s about it. I should have never left Nationwide.
Insurer: Embrace
By: Robert Frank
Customer service took care of online…
Customer service took care of online portal problems efficiently and with a smile ty
Insurer: Prudent Pet
By: customer
Excellent representative…
Your representative was thorough in her knowledge of your different options for me to insure my new cat. She listened carefully to me and was patient in answering my questions
Insurer: Embrace
By: Carol
so happy with the customer service
It was a good experience speaking with one of the insurance agents (Joshua Sabado). He was helpful in answering my questions.
Insurer: Fetch
By: Hameeda Banayee
Thank you I look forward to mistakes
Thank you I look forward to mistakes
Insurer: Prudent Pet
By: Amber
Couldn't insure a car same day
Couldn't insure a car same day, could only insure for next day while other companies happily will. Also wouldn't quote me based on my actual driving experience which sonnet has a record of. Classified me as a new driver even though you have my records that show clean driving history with no claims or convictions or gaps in coverage. Customer service agent said the only option was to buy the policy and hope for the best through an escalation process. I've gone from recommending sonnet to everyone to telling people to avoid now based on this terrible experience.
Insurer: Sonnet
By: DJ
WAS reluctant to get insurance...
I was reluctant to get insurance for my family's kitty, but am relieved for making the decision to do so. Spot's claim process was easy for his new condition, and getting a reimbursement wasn't a problem.
Insurer: Spot
By: Christina C.