154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 28, 2025

They have been dragging their feet from…

They have been dragging their feet from the very start of our FIRST claim with them. It has been 20 days and several emails plus a direct letter to them asking what they keep saying 10 days for a claim to be processed. It is double that now. This is not a large claim. With the results received from this small claim, I am worried that if we had a major claim this would be the result. We have two dogs insured with them and will be looking elsewhere for a reputable pet insurance company.

Insurer: MetLife

By: Don N

January 28, 2025

Highly recommend

I recommend Embrace Pet Insurance to everyone I know. They have been great with all our dogs. The claims process is very easy!

Insurer: Embrace

By: Hannah Phippen

January 28, 2025

Reimbursement takes way too long.

The 1st time we took our dog to the vet after getting onto Embrace, our reimbursement was deposited into our bank within 2 or 3 DAYS! This 2nd visit, 3 months later, was much higher than expected. We need that reimbursement , but we’re told online that it could be 1 MONTH. We need it deposited ASAP - not a month later. If this is what to expect, then maybe we’ve made a bad choice.

Insurer: Embrace

By: Carole

January 28, 2025

we have 4 pets insured by fetch

we have 4 pets insured by fetch—2 young cats, and 2 mc nab herders, 2 and 11yo. every few years i check other pet insurance company pricing and coverage, and stick w fetch because i can speak w a live rep for help, fetch keeps its word on coverage, and fetch pays out. last saturday, megan took my call, was friendly, kind and professional. she corrected organization of submitted documentation so that duncan’s surgery preauthorization was completed today. we are grateful for fetch and let our vet know how happy we are!

Insurer: Fetch

By: vicki ronaldson

Verified January 28, 2025

The reimbursement process is very easy…

The reimbursement process is very easy as. You just access your account online and file your claim and in a matter of 2-3 days reimbursement is direct deposited into my account.

Insurer: Spot

By: Jollin Gonzales

January 28, 2025

Never an Issue with EMBRACE

I have NEVER had a problem nor issue when submitting claims; requesting info; etc. The staff is amazing-- very concerned; always willing to help on any issue. Using EMBRACE completely negates my stress with my dog's health care costs - enabling me to be a better dog parent. I have been with EMBRACE for awhile and have NO plans of leaving! Thanks EMBRACE!

Insurer: Embrace

By: Kathy S

January 28, 2025

I called regarding my policy and was on…

I called regarding my policy and was on hold about 3 or 4 minutes until finally someone answered! I talked to 2 different customer service associates and both were professional, kind, patient with all my questions! I got all my issues resolved!

Insurer: Embrace

By: Karin Davis

Verified January 28, 2025

My representative who I was speaking to…

My representative who I was speaking to was so helpful, so nice she explained everything

Insurer: Prudent Pet

By: terri.fertelcomcast.net

January 28, 2025

Easy to use online claims

Easy to use online claims, fast review and processing of claim.

Insurer: Embrace

By: Jennifer Griem

Verified January 28, 2025

Claims filling are easy to fill out

Claims filling are easy to fill out. Clear instructions to follow Response time is adequate.

Insurer: Fetch

By: Anna marie Reynolds

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