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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service is great
Customer service is great, I had no issues. Walked me through on how to use the app and took care of any questions or concerns I had.
Insurer: Embrace
By: Roy Degenstein
Easy to upload documents and get…
Easy to upload documents and get reimbursed.
Insurer: Spot
By: Jacob
Service rep was very courteous and…
Service rep was very courteous and explained everything. Highly recommend this insurance for your pets.
Insurer: Nationwide
By: customer
Customer service was great and answered…
Customer service was great and answered all my questions Reimbursement was quick and explanation of benefits were thorough Thanks
Insurer: Fetch
By: Katherine
New Client Experience
We are new to Trupanion and very excited we chose this company. Before signing up the customer service agent Stephanie Stern, was so helpful and answered all of my questions. She was amazing and part of the reason why we felt so confident this company was a good fit for us. We value transparency and that's what we received regarding deductibles etc. Thanks, Trupanion we know we are in good hands for Helga & Arnold! - The Dietz
Insurer: Trupanion
By: Kayla Dietz
Family Pets
This insurance company was referred by our veterinarian, so we felt comfortable trying it out.
Insurer: Trupanion
By: Susan
Not bad not great
For the price I pay the coverage should be better than it is. Claims can take a little too long. All said and done this isn't a bad insurance. Just wish I got more for my money being that I am on a fixed income.
Insurer: Spot
By: john hawthorne
Incomparable coverage
Rachel explained so many benefits I didn't realize were available. This is a plan every fur family should have.
Insurer: Trupanion
By: Eliza Fasbender
Satisfaction
I am extremely satisfied with the ease and speed in which my claims have been processed. I have spoken highly about Pets Plus us to several people who own pets and recommend they consider your insurance. Kudos to everyone who’s been involved in helping me with my dog, Pepper.
Insurer: Pets Plus Us
By: Vicki
Smooth experience from start to finish
Easy to upload documents and submit a claim. Very quick turnaround time with reimbursement.
Insurer: Fetch
By: Roxanne