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Communicate well and pay timely.
Communicate well and pay timely.
Insurer: Trupanion
By: KAREN TAYLOR
My wife and I and our doggie
My wife and I and our doggie, BEHR, love this place and everyone that works there. Embrace is THE BESTEST!!!!!!!!!!!!!!!!!!!!
Insurer: Embrace
By: bill rouse
Amanda was knowledgeable
Amanda was knowledgeable, thorough, really had a great experience talking to her.
Insurer: Fetch
By: cherie hoffmann
Rebecca was great
Rebecca was great. Answered all my questions and walked me through things.
Insurer: Prudent Pet
By: customer
Nationwide has always been a pleasure…
Nationwide has always been a pleasure to deal with for pet insurance
Insurer: Nationwide
By: customer
While working in vet med I have always…
While working in vet med I have always been a big advocate for pet insurance, Trupanion being one that I recommend time and time again. I am however disappointed in my experience over the past year. I had active policies on all 4 of my pets from the time of adoption as puppies/kittens. They are generally healthy pets, well cared for, regularly vetted, ect. I unfortunately had issues with my coverage being cancelled due to payment issues while fraud was linked to the card used. The representative I spoke to initially was helpful in assisting me with information to connect with a different rep who was the only one who could reactivate my policies. I expressed my concerns that I work overnights and typically am not awake during day time hours but gave a window of time I would adjust my schedule. I was not called by them and ended up playing phone tag which came to a dead end, ultimately leaving me with no coverage for any of my pets. Recently I tried again, although time had passed, I was hopeful that it could be resolved but was left with the only choice being to open a new policy for each of my pets. My total payment went up around $100 even while increasing all of the deductibles. My pets are no longer covered for conditions they had during the time of their active policy. I’m so disappointed in the resources and reps available to help during various hours.
Insurer: Trupanion
By: Tionna
Ease of use to file a claim
Ease of use to file a claim. This is the first caim I've submitted.
Insurer: Embrace
By: Charles Toy
Brookville Vet Claim 03-20-2025
Embrace is always quick to reimburse our claims in a timely manner. Very. happy with their service.
Insurer: Embrace
By: Michele Johnston
Staff was very helpful and courteous in…
Staff was very helpful and courteous in helping me set up my account.
Insurer: Trupanion
By: Jamie