218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everything was prompt and professional
Everything was prompt and professional. Great response from the chat.
Insurer: Spot
By: Jodi Deboer
Processing can be very slow.
Processing can be very slow.
Insurer: MetLife
By: Saundra Pankratz
The coverage has helped my puppy
The coverage has helped my puppy . The pricing really rises fast, it doubled in just four years. But overall it's a good insurance.
Insurer: MetLife
By: Macy
8/13/25
It was great customer service, and great insurance for our pet
Insurer: MetLife
By: Stephen Komara
The knowledge and helpful tips given
The knowledge and helpful tips given
Insurer: MetLife
By: Alene Jones
Prompt Reimbursement
MetLife is always prompt with reimbursements and the make the whole process easy when filing a claim
Insurer: MetLife
By: customer
Claim filing is quick and easy
Claim filing is quick and easy. Reimbursement also quick
Insurer: MetLife
By: customer
Jodi was excellent is explaining the…
Jodi was excellent is explaining the benefits in comparison to what I had for my 2 dogs. Thank you
Insurer: Embrace
By: Georgina Hernandez
My Dog’s Last Claim
Devastating final claim on my pets policy was for the euthanasia and cremation invoice. Completely understood cremation was not covered. Explanation of benefits on euthanasia was clear. The most important part was that I also received an email stating that my policy had ended the day after the invoice for the euthanasia, a pro-rated premium was being returned to me, and I didn't have to jump through 17 red tape hurdles to cancel the policy like I feared I would, while also grieving. The way it was seamlessly handled was the best gift. I’ve been a Pets Best customer for about 6 years and would highly recommend it. I did the wellness add on and it seemed worth it to me. In the later years my premiums were expensive but having insurance allowed me to make different decisions about my dogs health journey than I would have otherwise, such as doing additional tests or having tumors removed. I would recommend pet insurance to anyone, and Pets Best was easy and straightforward.
Insurer: Pets Best
By: Alexis
I called about a problem or a mistake…
I called about a problem or a mistake they made on a claim, and fixed it ASAP
Insurer: MetLife
By: Marc casillas