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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great service
I am very pleased with the service I received by Embrace Pet Insurance. It was very easy to submit my claim online. I was able to check on the status of my claim and received my refund within the time frame I was told it would take. I submitted a claim from my primary vet for pre-surgery blood work and surgery for a growth removal. Sadly, the biopsy came back as sub-cutaneous hemangiosarcoma. We had a consultation with an oncologist who ordered xrays and an ultrasound. All my submitted claims were covered. The representatives were very polite, kind and helpful.
Insurer: Embrace
By: Martina
Very Satisfied Sheltie Mom
The experiences I have had with AKC insurance is a Godsend for sure. We went through many thousands of dollars trying to save our Sheltie from cancer in 2012 and did not have insurance. When we got our new dog we immediately signed up and now have another dog and did the same. The representatives are always so kind and helpful when you call with questions and always eager to assist. This is an expense that I do not mind paying at all. Peace of mind has no price.
Insurer: AKC
By: Gail
Best choice I've made
Embrace has amazing customer service and sooo worth it. We got our first puppy and unfortunately have been to the emergency vet a few too many times. Embrace definitely makes it a little less painful and puts my mind at ease because it definitely adds up.
Insurer: Embrace
By: Valerie
Claim evaluation
We believe the evaluations to be fair and thorough and information sharing prompt and undrstandable.
Insurer: ASPCA
By: John Mendelsohn
Satisfied customer
Very satisfied, Pets Best handles our claims very quickly with no hassle. I have referred several friends and family members.
Insurer: Pets Best
By: Lupe
Fantastic customer service
Copied from an email that I sent to Healthy Paws customer service - "You all are awesome! I had heard fantastic things from other greyhound owners about Healthy Paws and you all are living up to your great reputation. Claims are processed quickly and fairly, and are easy to understand. Thank you!" I have had coverage from other companies and none have come close to Healthy Paws.
Insurer: Healthy Paws
By: Sara
Excellent Experience!
Great experience with Healthy Paws. No nonsense, no drama, no insurance company games. Comprehensive coverage, easy, clear and straightforward claims process, and speedy payment. We had VPI (now Nationwide) for years, but the coverage options declined and the ability to get claims paid became more and more difficult over time, so we went looking for a new option. We read the reviews on Healthy Paws and took a chance--so glad we did are now in the position to write a positive review of our own.
Insurer: Healthy Paws
By: Christine
My dog is alive becuse of Embrace
My friends used to make fun of me for purchasing pet insurance for my Boxers. And, usually, there's been little need to use it. I was accused of "wasting money." My friends aren't saying that anymore. Ivy, my 6.5 year old Boxer, was diagnosed with dilated cardiomyopathy, left-side heart failure, and ventricular arrhythmia. Yes, that's pretty horrible and it will take her life. But with proper medical care and medication, her life can be extended and the quality of life can be maintained. Embrace Pet Insurance has allowed me to give her the medical care she needs - and the medications. All of that is very expensive and way more than a retired teacher's budget can handle. Embrace has paid all the claims in a very timely fashion. The reimbursement is made directly to my checking account so that makes it even quicker. The yearly premium for Ivy has been paid several times over, so it has been invaluable - and worth every penny. She's been pretty darn healthy up until this diagnosis but all it takes is one such diagnosis and pet insurance makes sense. I've done business with two other pet insurance companies and neither one was worth a hoot. Embrace has been super. The staff is knowledgeable and helpful. And the claims are paid with no hassle. I heartily recommend Embrace - Ivy is still with me, still bringing joy to my life - because of Embrace. The reason I rated a 9 instead of a 10 is that I've had trouble with the Embrace website a few times, and had a credit card mix up a couple years ago. So ... not perfect but the next best thing.
Insurer: Embrace
By: Maryann