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One More Day with My Friend
People often say they “would give anything to have one more day” with a friend or loved one. Unfortunately, the realization of “anything” leads to financial disaster in addition to heartbreak. I took out Healthy Paws Pet Insurance the day I brought my puppy home five years ago. I thought he would most likely do something stupid such as swallowing a stick, eating gum, or some other “dog” activity that was not well thought out by him or his owner. For five years we paid on our Healthy Paws Insurance without a claim. I was tempted to cancel the policy since he was now five years old and no disasters had occurred. My “one more day” unfortunately came. Two weeks shy of his fifth birthday, I took my dog to the vet and he displayed symptoms of ITP (immune mediated thrombocytopenia). The cause was unknown. The initial treatment estimate was up to $5,000. I knew I had insurance so I approved the treatment. He did not respond to treatment and the next set of procedure costs made me hyperventilate. I called Healthy Paws Pet Insurance and spoke to the representative that stated, “If the process is FDA approved, we’ll support your vet. Please go back and be with your dog and don’t worry”. Healthy Paws Pet Insurance and their representative were there for my dog and me over the six-week battle that far exceeded the initial treatment estimate. My dog received state of the art treatment and I was reimbursed the 90% of my policy within 3-4 days of submitting the invoice. The vet hospital did their best but we ultimately had to put the dog to sleep. Healthy Paw Pet Insurance ensured that money was not a barrier to treatment. Healthy Paw Pet Insurance gave me one last walk around the lake with my best friend. I shared one last pizza crust with him, and I was there in the end. The employees at Healthy Paws sent a hand written sympathy card and stated they would help in any way they could. It’s not often you get to thank an insurance company. I will never forget the support they gave me during my dog’s health battle and will recommend them to everyone that will listen. Healthy Paws enabled me to “give anything” for one more day. I was able to say goodbye on my terms. Thank You to the men and women of Healthy Paws.
Insurer: Healthy Paws
By: Steve
Great
I have had no problems with the ins company. The only things that I would say is that when my one cat died I had submitted the claim for his death and they still had him listed on my Pets. That was hard to see because it was such a sudden death and horrible death. Other than that I am happy that my furry loved ones are covered!
Insurer: ASPCA
By: Danielle
Amazing customer service
No matter the complication or the confusion- patience and clarity Are always their standard For me: the lifetime condition structure offers me great comfort
Insurer: Trupanion Canada
By: Debra
Amazing customer service
No matter the complication or the confusion- patience and clarity Are always their standard For me: the lifetime condition structure offers me great comfort
Insurer: Trupanion
By: Debra
Security Blanket for My Pet
A friend recommended Embrace to me (unfortunately AFTER he had a big vet bill!) and I am so pleased now with the sense of security that this insurance offers. I have had no problem receiving prompt reimbursement for his wellness exams and rest easy knowing that he is covered for any future problems.
Insurer: Embrace
By: Leonard's
Easy to use!
Claims are incredibly easy to submit. Reimbursements are quick and easy to understand.
Insurer: ASPCA
By: Kayla
Couldn't be more pleased
Every time I deal with Embrace (and it seems to be a lot lately) I am left with a good feeling. I feel like my two pups are in great hands. What a relief to know that I have a responsive, caring, top-notch insurance company for my pets. I only wish they would do human insurance.
Insurer: Embrace
By: Justin
Helping us helps our Rescue
Thank you so much for always being there to answer our questions and help pay for the care of our Rescue dog Samson. Samson is our 5th rescue dogs and as you probably already know they need all the love and care we can give them. Thank your for your part.
Insurer: Embrace
By: Karen
Very surprised & happy!
My policy is covering my 10 year old dog's aging issues just as I hoped they would & as described in the policy benefits. GREAT customer service & easy claim submission process.
Insurer: ASPCA
By: Lee
Couldn't be happier
My policy paid full benefit avaiable for my dog's broken leg & the subsequent follow-up care. They processed the claims in less than one week with payment received shortly thereafter. Could not be happier with customer service representatives & service!
Insurer: ASPCA
By: Lee