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Belinda is fabulous
Belinda is fabulous. A star in a heaven of tiny stars. She took care of explaining not only my EOB but also my Policy!! She is your ambassador of Fetch, bar none. Belinda will be my goto person for EOB's and if not available i will wait until she returns my call. Thank you Belinda!!!!!!
Insurer: Fetch
By: Christopher George
No notification of cancelation
The USPS did not deliver the letter in December about policy changes, nor did I receive any further communication regarding the policy with a renewal date in April 4 months after the letter which was not in my mailbox. The policy was canceled without my knowledge or notification or warning of its cancellation. I have had my dog insured with them for 7 years and any conditions covered on previous policy will not be covered on new policy. There wasn’t even a choice to roll-over to the “new plan” the old policy was canceled and coverage starts new not covering any of the medical pre-existing conditions he had been covered on the policy for the last seven years. It’s unethical and a way out to no longer pay for my dog’s conditions they had previously covered under the policy plan they had eliminated. Premiums were always paid and except for this last year I hardly submitted any claims in the past 6 years. Just when I needed the coverage the most Nationwide made a loophole in terminating the plan my dog had and making me apply for a new plan so his illness would not be covered as they consider it pre-existing even though it existed while covered by Nationwide.
Insurer: Nationwide
By: customer
Embrace is an excellent service to…
Embrace is an excellent service to have. My cat Duke was an outdoor cat and loved to roam around. He got into a few scuffles and I had to take him to the Vet. Embrace made it easy and quick to get reimbursed for Dukes vet bills. I just recently had to put Duke down, Embrace processed my claim quickly and seamlessly. They even sent emails and messages to my Account Center with words of condolences. I would highly recommend them to anyone looking for peace of mind for their fur babies. Their plans are very affordable and well worth it.
Insurer: Embrace
By: Tomas Carrasco
Super easy process to get our newest…
Super easy process to get our newest family member covered!
Insurer: Prudent Pet
By: springreinranchgmail.com
The site makes it so easy to submit a…
The site makes it so easy to submit a claim. I am so glad I have this insurance for my dog!
Insurer: Embrace
By: CAROLYN JONES
They processed my claims in a very…
They processed my claims in a very timely manner. Didn’t have any problems getting them to pay . I was very pleased with them .
Insurer: Fetch
By: Larry Jackson
Nationwide Pet has been amazing for my birds! I'm upset about their new changes to the wellness coverage though.
Every experience I've ever had with Nationwide Pet has been great! The agents/customer service representatives are always kind and helpful. The claims process is so quick and easy. The coverage options are clear and explained very well, I haven't run into any issues with coverage so far. The app is very user-friendly. Everything has been been amazing so far, and I'm very glad that I found this coverage for my bird(s). The reason that I only gave 4 stars is due to a new change though, which reduces the value of the policy for my new bird quite a bit. Unfortunately, the wellness coverage that my new bird will receive is capped at $500.00 for the year, while my original bird has unlimited wellness coverage. I am so thankful that my original bird gets to keep his unlimited plan as long as I continue his coverage, but I'm pretty upset that my new bird won't receive the same coverage, especially being on the same policy. Unfortunately, $500.00 doesn't go far when it comes to exotic/avian vet prices, in my area at least. Just to have your bird seen and go through the new bird/yearly health screening/tests is over $300.00. That doesn't leave much for nail/beak trimmings throughout the year, or any additional testing/follow-up exams that might be recommended... Which is what I was relying on due to my new bird not being very tame/very scared of hands. Nail trims every 2-3 months are $40 each time, which along with the original screening would be the entire $500.00, unfortunately. It just doesn't seem fair to go from unlimited to a $500.00 cap, especially for someone who already has a policy with you that includes the unlimited plan. I just wish there were different tiers of wellness coverage that we could choose from, at the very least. I've recommended you guys to SO MANY people since I started my policy, I go out of my way to tell anyone I can about it because it was such a great plan. The wellness coverage is what drew all of those people to sign their birds up... Not the sick/injured plan. Unfortunately, I can forsee you losing out on a lot of new customers due to this change because it's not an amazing policy anymore... Everyone who owns birds knows how little $500.00 will get you. It might be something for you guys to consider.
Insurer: Nationwide
By: Devin Shoemaker
As Advertised
The process is fast and secure, and claims are processed and paid quickly.
Insurer: Prudent Pet
By: CD
Overall good insurance
Overall good insurance. The turn around time for reviewing claims is much longer than previous insurance companies I’ve used.
Insurer: ASPCA
By: Ashley