5
out of 5
Verified
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5
out of 5
Verified
I first submitted invoices via app.
I first submitted invoices via app. I didn't hear back for 2 weeks so I contacted customer service. The were very helpful and friendly. It appears the invoices never made it to my account. I re-submitted and received feedback about the invoices within 24 hours.
- INSURER: Trupanion
- POSTED: 01/26/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Thank you for your help Paul!
Paul was amazing, patient and informative during our set up.
- INSURER: Trupanion Canada
- POSTED: 01/26/2022
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
2
out of 5
Verified
They don't cover a lot
I got healthy paws thinking it would help me when my dog got ill however have come to discover that they don't cover a lot of common issues. An example, I took my dog in because she has a cough, the vet gave her an x-ray and medication and healthy paws didn't cover it. Similarly she had to have heartworm treatment and they would not cover the cost of it or the associated x-rays.
If your dog gets into an accident then you should be ok but if you are getting insurance hoping that it will reduce expenditure in the long run then healthy paws is a waste of money.
- INSURER: Healthy Paws
- POSTED: 01/25/2022
- BY: Amy
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
1
out of 5
Verified
Scam: They raise insurance SUBSTANTIALLY as the dog ages to kick older dogs off of plans
Healthy Paws is a flat out scam, which is why there are multiple class action lawsuits against them. Since joining, my rates have doubled despite no pre-existing conditions, few claims, and promises that rates will remain constant. The company raises rates SUBSTANTIALLY as your pet ages, making it astronomically expensive after ~4 years. This is a scheme to kick older animals off of plans, right when they actually need insurance. While your pet is young, Healthy Paws will seem great. The app is easy to use and customer service is friendly. However, they DO NOT follow their own terms of service and WILL raise your rates precisely when you actually need to use the insurance. DO NOT USE HEALTHY PAWS.
- INSURER: Healthy Paws
- POSTED: 01/25/2022
- BY: Robert
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
Verified
4
out of 5
Verified
Quick and essy
Quick and essy
- INSURER: Trupanion Canada
- POSTED: 01/25/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Quick easy no surprises about what was covered.
Quick, easy, no surprises about what was covered.
- INSURER: Trupanion Canada
- POSTED: 01/25/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10