208,464+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,464 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

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Category with most reviews

This chart shows the distribution of review categories.

Verified June 30, 2025

I normally don’t leave reviews

I normally don’t leave reviews, but I have been so pleased that I am. It is super easy to file a claim, and you are reimbursed quickly. Even when my dog had an emergency overnight, it was no hassle.

Insurer: MetLife

By: Emily Vosburgh

Verified June 30, 2025

Always quick to answer any questions…

Always quick to answer any questions and rapid reimbursements.

Insurer: MetLife

By: Tia

Verified June 30, 2025

Submitting a claim in the Mypets portal…

Submitting a claim in the Mypets portal is an easy process. Metlife's review of a claim is usually completed within a short time, and reimbursements are issued in a timely manner. Thank you!

Insurer: MetLife

By: Therese Bessette

Verified June 30, 2025

The website is a nightmare

The website is a nightmare. If you upload claims, they get lost. Customer service is abysmal. I am constantly having to call to straighten out my claims. I have two dogs, they always go to vet together, and so I have to send all pages of claim forms for each dog, that’s Ok, but they constantly screw it up. I finally spoke with a claims manager about the mess. It says it will take 5 days to review claims, it’s more like 20-25. Problem is once you are with a company you can’t change because of pre existing conditions.

Insurer: MetLife

By: mary

Verified June 30, 2025

I still never got answers on whether my…

I still never got answers on whether my issue was resolved!

Insurer: MetLife

By: TJones

Verified June 30, 2025

Efficient!

Efficient reviews of my claims!

Insurer: MetLife

By: customer

Verified June 30, 2025

An AMAZING Experience!

You had everything I was looking for. You were very attentive on what the next steps were and reminders to ensure I completed what was needed.

Insurer: Prudent Pet

By: kellyyedynakyahoo.com

Verified June 30, 2025

Very easy to submit claims and always…

Very easy to submit claims and always get reply back in timely matter with all information needed for how claims are accepted.

Insurer: MetLife

By: YOLANDA

Verified June 30, 2025

Met Life has been great at reimbursing…

Met Life has been great at reimbursing our expenses for our dog who is a part of our family. It gives us peace of mind that we don't have to second guess health decisions we need to make for her.

Insurer: MetLife

By: Vero Yap

Verified June 30, 2025

quick and simple process

The claim process is simple and quick. Return time on money is fair and reasoning for accepted and denied claims are also fair

Insurer: MetLife

By: Joseph Jack

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