208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I normally don’t leave reviews
I normally don’t leave reviews, but I have been so pleased that I am. It is super easy to file a claim, and you are reimbursed quickly. Even when my dog had an emergency overnight, it was no hassle.
Insurer: MetLife
By: Emily Vosburgh
Always quick to answer any questions…
Always quick to answer any questions and rapid reimbursements.
Insurer: MetLife
By: Tia
Submitting a claim in the Mypets portal…
Submitting a claim in the Mypets portal is an easy process. Metlife's review of a claim is usually completed within a short time, and reimbursements are issued in a timely manner. Thank you!
Insurer: MetLife
By: Therese Bessette
The website is a nightmare
The website is a nightmare. If you upload claims, they get lost. Customer service is abysmal. I am constantly having to call to straighten out my claims. I have two dogs, they always go to vet together, and so I have to send all pages of claim forms for each dog, that’s Ok, but they constantly screw it up. I finally spoke with a claims manager about the mess. It says it will take 5 days to review claims, it’s more like 20-25. Problem is once you are with a company you can’t change because of pre existing conditions.
Insurer: MetLife
By: mary
I still never got answers on whether my…
I still never got answers on whether my issue was resolved!
Insurer: MetLife
By: TJones
An AMAZING Experience!
You had everything I was looking for. You were very attentive on what the next steps were and reminders to ensure I completed what was needed.
Insurer: Prudent Pet
By: kellyyedynakyahoo.com
Very easy to submit claims and always…
Very easy to submit claims and always get reply back in timely matter with all information needed for how claims are accepted.
Insurer: MetLife
By: YOLANDA
Met Life has been great at reimbursing…
Met Life has been great at reimbursing our expenses for our dog who is a part of our family. It gives us peace of mind that we don't have to second guess health decisions we need to make for her.
Insurer: MetLife
By: Vero Yap
quick and simple process
The claim process is simple and quick. Return time on money is fair and reasoning for accepted and denied claims are also fair
Insurer: MetLife
By: Joseph Jack