154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 15, 2025

Although it was an easy interface to add pets, very confusing to finish.

Although it was an easy interface to add pets, unfortunately the system wouldn't take my billing address, no matter how many times I filled it out, and therefore the billing page refused to complete the purchase. Then I get an email saying that Nationwide received my application, which confused me, considering the webpage for purchasing the plan wasn't letting me finish. Not just that, but the email I received only mentioned one of the pets I was applying for coverage on. Very confusing.

Insurer: Nationwide

By: customer

April 15, 2025

When my cat turned 16 to the raised his…

When my cat turned 16 to the raised his premium to 345 a month. When he needed it most. Stay away. Also: the response to this is cold as helland exactly what you would think. I paid for my cat to be insured his whole adulthood before any problems. They went from 95 a month to 345. Do yourself a favor, put the same amount of money into a mutual fund, earn interest, and pay out of that. Otherwise, no matter what the corporate drone below would have you believe, they will screw you over when you need it most. May the insurer feel the same suffering that they instil upon every pet owner who watches their pet die due to insurance premiums that are untenable when your sweet, precious, babe needs it the most. A pox on your family.

Insurer: Embrace

By: Steven Hanna

Verified April 15, 2025

I found on the site conflicting information

I found on the site conflicting information so I called customer service to get clarification. One place on the site said that ACL issues would not be covered the first year but when I clicked on waiting periods by state it showed if you were a resident of Washington State there was no waiting period. I asked the customer service rep about this and she said I was looking at old information, if that's the case why is it on the site? She also quoted me $124 plus some change but the site was showing $99 plus some change, she couldn't explain the difference. I also could not find German Shepherd mix but other breeds had mix listed. One of the questions asked if my dog has seen a vet in the last 6 months and I told the customer service rep he had at the place we adopted him from but she said to mark no because that question is when the pet is with you not before. I honestly can't remember what I marked but that question needs to be clarified. I also asked if I could increase the reimbursement rate to 80% and she said not in Washington state, why does that make a difference? I ended up purchasing the policy as our last 2 dogs were covered by Nationwide and we were very happy with their coverage.

Insurer: Nationwide

By: Sheri S

April 15, 2025

The is my first experience with pet…Absolutely Stellar

The is my first experience with pet insurance, and it’s saved me a fortune!! I have two Shelties, and sometimes I swear they’re striving for death by chocolate. Twice Bonnie has been in the ICU, and Asher once. Add to that Bonnie developing epilepsy, and you can just imagine the difference Embrace has made. Filing claims is so easy, and the folks who answer the phone are so kind and helpful. I recommend Embrace to all my friends and acquaintances.

Insurer: Embrace

By: Christina Lafferty

Verified April 15, 2025

Very helpful agent

Very helpful agent

Insurer: Nationwide

By: customer

April 15, 2025

Embrace Pet Insurance is so easy to…

Embrace Pet Insurance is so easy to submit a claim and they reimburse very quickly

Insurer: Embrace

By: Russ Thomas

Verified April 15, 2025

Not transparent about waiting period…

Not transparent about waiting period for new puppy- nothing was covered

Insurer: Trupanion

By: Iscah

Verified April 15, 2025

Our rep was very knowledgeable &…

Our rep was very knowledgeable & personable.

Insurer: Nationwide

By: customerMary Allen

April 15, 2025

Always polite

Always polite. Informative and professional attitude

Insurer: Embrace

By: Anthony Moreno

April 15, 2025

Very easy to complete claim online

Very easy to complete claim online. Embrace is quick to reply to the claim as well. This is one of the best pet insurance recommended by a vet.

Insurer: Embrace

By: linda horoshak

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