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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pet insurance should cover yearly…
Pet insurance should cover yearly vaccinations, exams and spay and neutering
Insurer: Nationwide
By: Jenn
Excellent
Was quicker than I expected for my refund very pleased.
Insurer: Fetch
By: Chanel
Status on app needs updating
In the end the claim process went smoothly but in addition to using the app, I had to call to speak to a representative because the claim was not moving along…as per the app.
Insurer: Embrace
By: Mary Ann
I don't know how will be your service…
I don't know how will be your service for the moment just I got my pets insurance from you
Insurer: Nationwide
By: Maria
Avoid Prudent Pet Insurance at all…
Avoid Prudent Pet Insurance at all costs. After multiple denied claims—many without valid reason—I tried reaching out in a respectful, constructive manner, only to receive dismissive, borderline sarcastic responses. It feels like their claims team is trained to deny as much as possible, regardless of merit. The final straw? They confused my pets’ medical histories, attributing ear and skin issues to the wrong one, then told me not to bother contacting my vet because “it wouldn’t matter.” That’s unacceptable. I’ve since reported them to my state’s Insurance Commissioner, filed a complaint with the BBB, and will be initiating a credit card chargeback. They also denied coverage for a routine fecal exam clearly listed in my Wellness plan—and then claimed I had a lower-tier plan, even though I’ve been paying for the medium level all along. At this point, I’d rather put $100/month into a savings account for future vet bills than keep paying premiums to a company that doesn’t deliver on its promises.
Insurer: Prudent Pet
By: J W
I have used insurance before with my…other dogs
I have used insurance before with my other dogs
Insurer: Nationwide
By: Kris Spencer
Very helpful and informative
Very helpful and informative! Very friendly and I love how fast they respond back to me on my questions! Thank you Pumpkin and all employees for all you do for us fur parents and our fur babies. We greatly appreciate you! Billie(fur parent)and Merlin(fur baby) 🥰
Insurer: Pumpkin
By: Billie
Quick response on claim and claim…
Quick response on claim and claim reimbursement payment. Spent $1800 on emergency hospital bills.
Insurer: Pets Best
By: Florence Fung
New Puppy Addition
Great Company! Great Insurance! Great Customer Service!
Insurer: Nationwide
By: Dave P.