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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very responsive
Very responsive, patient and made a confusing situation easily understood.
Insurer: Embrace
By: Craig Campbell
Fast response to claims
Fast response to claims, great explanation of benefit.
Insurer: Spot
By: Kathy Ann
I have insured my Boxer Mix with Spot…
I have insured my Boxer Mix with Spot for several years. They cover both routine and accidents with my policy. Reimbursement is prompt and reasonable. My dog recently had a knee injury requiring surgery. I couldn't be more satisfied.
Insurer: Spot
By: Steven Spak
Compassion When I Needed It Most
I’ve had my dog insured with ASPCA Pet Insurance for years, and I’m incredibly grateful I did. Recently, I had to say goodbye to him, and during such a painful time, ASPCA was not only efficient but deeply compassionate. My claims were reimbursed quickly, and every phone rep I spoke with treated me with kindness. After his passing, I received a personal call and a handwritten note offering condolences—it meant more than I can say. That level of thoughtfulness made a hard time just a little easier. Thank you.
Insurer: ASPCA
By: customer
Everything went smoothly with are claim…
Everything went smoothly with are claim for are dog.
Insurer: Embrace
By: Bonnie Willis
Easy submission, fast result
It required minimal documentation, ease of submission on app, the communication, the timely manner in which processed.
Insurer: Embrace
By: Rebecca
Not worth it!
I'm paying them every month USD 89, and one time I went to see a doctor since my dog was vomiting and had severe diarrhea, and almost a month after, I'm still fighting with them to get my submitted claim back. They always ask for more and more documents. I have submitted everything I have, and still no process, so frustrating to chase after you. Lost a bunch of money and wasted time, and nerves. It's just not worth it! Canceling my policy right now!
Insurer: Fetch
By: Lior Eliav
Thank you for being so prompt with the…
Thank you for being so prompt with the claims. I haven’t had a bad experience yet.
Insurer: Spot
By: karla perez
Great Insurance to have for your little…
Great Insurance to have for your little fur baby!
Insurer: Embrace
By: customer
Much better experience than expected
"I work in the health insurance industry (People Health Insurance), so I know how many issues there are with getting claims paid. I expected the worst. I had just gone through a rather traumatic experience with my pet, and an emergency room visit, which was not cheap. I was glad to have Pets Best to help cover some of the cost. I provided my receipts, and there was no questioning, no follow-ups for additional information, no delays. It took a reasonable amount of time to get reimbursed, 2 weeks. So, it was a pleasant experience all around. Thank you Pets Best."