5
out of 5
Verified
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5
out of 5
Verified
Jaxson needed surgery and because we had Trupanion I had no worries about him getting what he needed and our ability to pay for it.
Jaxson needed surgery and because we had Trupanion I had no worries about him getting what he needed and our ability to pay for it.
- INSURER: Trupanion
- POSTED: 02/04/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
I The have been with Trupanion for years and I got nothing but the best customer service all I have spoken with were so nice compassionate and caring
I The have been with Trupanion for years and I got nothing but the best customer service , all I have spoken with were so nice , compassionate and caring
- INSURER: Trupanion Canada
- POSTED: 02/04/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
1
out of 5
Verified
We find it very expensive and it keeps going up in price even though we started with you from the time he was eight weeks old.
We find it very expensive and it keeps going up in price even though we started with you from the time he was eight weeks old. Price steadily goes up and up and we find that we are Still paying most of the bill
- INSURER: Trupanion Canada
- POSTED: 02/04/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
My dog has been one of the unlucky health wise.
My dog has been one of the unlucky health wise. Trupanion is the reason she is still here happy and healthy bringing immeasurable joy to our family.
- INSURER: Trupanion
- POSTED: 02/04/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Amy was incredibly helpful and friendly.
Amy was incredibly helpful and friendly. She explained what the issue was and before I had a chance to fix it she called me back to let me know she had looked into my claim further and was able to resolve the issue on her end. Absolutely fantastic customer service which is rare these days! I already tell all my friends with pets to choose Trupanion and will certainly continue to do so. Not enough good words I can use to describe Amy and the Trupanion team.
- INSURER: Trupanion Canada
- POSTED: 02/04/2022
- BY:
- BREED: Maine Coon
- AGE OF PET: 0 - 3
5
out of 5
Verified
4
out of 5
Verified
my only issue was I sent in the invoice for our dog Douglas.
my only issue was I sent in the invoice for our dog Douglas....it was page two (the first page had a kitten information and information on another dog (also covered) who was just getting heart worm preventive meds.....they wanted me to send the whole invoice and proof of payment. Please note the second page with Douglas listed and his allergy shot showed payment of the full bill (over $500.00 by American Express).....I just thought that was a bit odd sending info in for pets that had nothing to do with the claim and also proof of payment which was with the first submission.....just a little different than what I have experienced in the past.
- INSURER: Trupanion
- POSTED: 02/04/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10