207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding response time
This is the second claim I've submitted, and the turn-around time was outstanding.
Insurer: Spot
By: AZprsn
Questionable business practices
Pets Plus Us was unresponsive to repeated requests for a basic clarification: what, exactly, they consider “pre-existing conditions” under my dog’s new policy. They have full access to the veterinary records, yet refused to specify which conditions they believe are excluded. After a letter of complaint to the Ombudsman at Northbridge, the parent company, forced a response, apparently I should keep paying a sizeable monthly premium and only find out whether my dog is actually covered for a treatment if or when I file a claim. That's not insurance, it'a game of roulette! There is no ambiguity when they debit my credit card each month, but when it comes to defining coverage, the company suddenly becomes vague. Asking customers to pay while withholding clear information about exclusions is reprehensible and feels like a sleazy way of doing business. A company that cannot clearly explain what it will cover does not inspire confidence or deserve any customer’s trust. Potential amd existing customers, please take note!
Insurer: Pets Plus Us
By: DJ
Good pricing for pet insurance
Good pricing for pet insurance cheaper than any other ones.
Insurer: MetLife
By: Amanda
Called Embrace for help understanding…
Called Embrace for help understanding my cat's benefits—two wonderful reps patiently explained everything. Made my decision so much easier. Never had a problem with them. Great company!
Insurer: Embrace
By: Antonio Conover
We've had Healthy Paws for a few years…
We've had Healthy Paws for a few years now, and the experience has been excellent. Claims are processed quickly and the coverage for accidents and illnesses has been very reliable.
Insurer: Healthy Paws
By: Donald Sharp
Hi love Healthy Paws
Hi love Healthy Paws! And I think the coverage is fair! The ONLY note I would have is I would love if Healthy Paws looked into covering herbal/holistic treatments!
Insurer: Healthy Paws
By: Hayley
Quick and easy
Quick and easy, understanding our pets are also family and family needs insurance.
Insurer: Nationwide
By: Rich
Best Pet Insurance!
We switched to Pets Best after our previous emergency-only pet insurance raised rates twice. Even after adding the Wellness Package, we’re paying less than we were before. Our first claim for Heartgard was processed quickly and reimbursed by direct deposit. So far we’re very happy we made the switch!
Insurer: Pets Best
By: Debbie