154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 17, 2025

Amanda was amazing

Amanda was amazing. Great customer service. We have been with Fetch prior to this. Last year we tried a different pet insurance and was very unhappy with them. That is why we came back to Fetch, even though it’s more expensive, the customer service means a lot to me when dealing with my fur babies!

Insurer: Fetch

By: Deb V

Verified December 17, 2025

the reimbursement rate is a joke

the reimbursement rate is a joke. We are paying nearly $300/month or two dogs. and we are getting nothing. we are looking elsewhere. also the new 9.5% increase is a slap in our face when you keep denying our claims.

Insurer: Spot

By: Kenneth

December 17, 2025

So thankful!

We were on a 30 day free trial period provided to us by our breeder when we adopted our Pomsky and never expected to actually need to make use of it during the trial, however, with a week left on the policy our puppy decided to swallow a coin within half a second after it was dropped on the floor. We rushed him to the emergency vet and after a $700+ bill later I submitted the claim the following morning (the hospital didn't accept direct pay) and it was approved within 24 hours. The quick and friendly response from all of the customer service agents I spoke to has earned them a customer for life. I chose to stick with Trupanion and continue his policy once his free trial is up. Highly recommend this company!

Insurer: Trupanion

By: Mandy

Verified December 17, 2025

Go with the best!

I’ve been with several pet insurance companies & Spot is the best. They have not refused one claim, either applying them to my deductible or reimbursing me. They are very affordable.

Insurer: Spot

By: Rebecca Starita

Verified December 17, 2025

FANTASTIC INSURANCE

Wow, during a very scary and unsure time SPOT Insurance came thru and made things feel better. Our love of our life and family therapist, HONEYGIRL, (6& 1/2 yr old goldendoodle) Had to have leg surgery and within a 2 week time period we were reimbursed the 90% of a $4900.00 bill. Thank you ever so much for being true ! I also talked with a service rep. To be sure my claim was submitted correctly and the rep was so very kind and helpful ♡

Insurer: Spot

By: Bridget Cook

Verified December 17, 2025

Fast, prompt claim service!

Even though I submitted the claim over the Thanksgiving holiday weekend as soon as they returned to work the claim was processed so quickly! Remember, your claims will vary depending on what you selected to be covered but the main thing is that you have peace of mind when your pet NEEDS a medical procedure and you don't have to stress out about the costs.

Insurer: Pumpkin

By: Floyd

December 17, 2025

Solid recommendation

Customer service has been great when we've needed them, response times to claims submissions have been fast, and the coverage has been good for our dogs!

Insurer: Fetch

By: Mary

Verified December 17, 2025

great steps to follow easy going!

great steps to follow

Insurer: MetLife

By: Brykeem Butler

December 17, 2025

Personable young lady who answered my…

Personable young lady who answered my questions.

Insurer: Fetch

By: Rich Campbell

Verified December 17, 2025

Had a claim processed thru them…

Had a claim processed thru them recently and everything went smoothly. But I needed to stop the original payment and have it reissued. Called customer service and they handled everything perfectly.

Insurer: Spot

By: Bill Cook

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