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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Love Embrace!
Love Embrace! Easy claim submission and always quick direct deposit to bank account when claim reimbursed.
Insurer: Embrace
By: Rayesfam
Most of the process was very easy but…
Most of the process was very easy but the final page errored out and gave me no confirmation that the process was complete so I was unsure if payment had been sent. I eventually received an email confirming things were moving along but the website left me uncertain.
Insurer: Nationwide
By: customer
Quick processing of reimbursement
Quick processing of reimbursement
Insurer: Spot
By: Raquel
It was pretty easy to do the claim
It was pretty easy to do the claim
Insurer: Embrace
By: George Felix
Easy to use the insurance with our vet.
Easy to use the insurance with our vet.
Insurer: Trupanion
By: Mike
Agent was very knowledgeable
Agent was very knowledgeable. Call was quick. Explained the policy in simple terms
Insurer: Nationwide
By: customer
I do not recommend for Pet Insurance
So very disappointed with processing claims , the amount of reimbursement and overall lack of being clear . The customer service was great but never could do anything to help. This is not the Pet insurance company they have an underwriter that doesn’t want to pay out claims. When I called to cancel within the first month and mentioned I was so happy I didn’t cancel my other pet insurance I was asked which one and when I said the name she sounded surprised! She actually said “are you serious?” The other company has paid out on all claims and I’ve never had a problem but I wanted an insurance company that would cover Dental well they don’t if there is anything in the pets file stating they had anything tooth problems prior there is a 180 day waiting period.
Insurer: ASPCA
By: TracyA
Pets Best is the Best
Reliable and fast processing of claims Under difficult circumstances I was treated with respect and empathy. I received exemplary service and would not hesitate to recommend Pets Best.
Insurer: Pets Best
By: Neil Piper
Faster reimbursement!
Faster reimbursement!
Insurer: MetLife
By: Francina Segbefia
Amanda was an exceptional…
Amanda was an exceptional representative. She communicated quickly and was extremely helpful, friendly and knowledgeable. I look forward to dealing with her in the future.
Insurer: Fetch Canada
By: Melani Deckert