They have been very attentive and customer service was very on point!
They have made the pet insurance experience very helpful. As a new pet owner, they have walked me through the process very professionally.
- INSURER:
Lemonade
- POSTED: 03/21/2022
- BY: Margaret
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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Boy was that fast!
I put in our first claim, since purchasing the policy, for my girl's paw injury, this past Saturday late morning. It is now early Monday morning and the claim has already been resolved! I had not expected Trupanion employees to be working over the weekend. But I guess they were. I chose Trupanion as that is the insurance the rescue group had and I read some reviews and stayed with them. Glad I stayed! Very easy process to submit the claim and incredibly fast processing. Many thanks Trupanion!
- INSURER:
Trupanion
- POSTED: 03/21/2022
- BY: Carol
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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The Best
I have had other insurance before. The process was easy enough, upload documents and in a few weeks they mailed a check. This was unexpected, I changed insurance because of pricing and was a bit concerned about it at the time. This was the BEST experience I have ever had. they covered the exam and preventive care. The money was in my account the next day. I am so glad I switched.
- INSURER:
Lemonade
- POSTED: 03/21/2022
- BY: Susan
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Good claim filing process
This was my first year with Lemonade and did filed two wellness claim. The filings were easy and quick with phone app. Reimburse were sent to my bank account in less than 48 hours.
- INSURER:
Lemonade
- POSTED: 03/21/2022
- BY: Nellie
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Billie
Great team of Professionals
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Review by MaryBeth Sunseri - new custome
Kristy, always answered her phone whenever I called. Exceptional Customer service. Very patient and she took the time to explain coverage and important information to me and answered any questions that I had .
- INSURER:
Trupanion
- POSTED: 03/21/2022
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Very satisfied
I called and the call was quickly answered by a lovely person. She was professional and had all the answers I needed to help me decide to go with Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 03/21/2022
- BY:
- BREED: Miniature Australian Shepherd
- AGE OF PET: 7 - 10
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I get great service and people take their time to explain things.
I get great service and people take their time to explain things. I never feel rushed or an incoveince.
- INSURER:
Trupanion Canada
- POSTED: 03/21/2022
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Allison was great.
Allison was great. She is professional and knowledgeable.
- INSURER:
Trupanion
- POSTED: 03/21/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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