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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Takes forever to get a claim processed
Takes forever to get a claim processed. Even having met the deductible, you still find a way to pay less than you should. Rates are much too high for what we get in return when there is a claim.
Insurer: Pets Best
By: Michelle C. Bailey Schulze
Great experience
Great experience. New to Trupanion
Insurer: Trupanion
By: Kellie Larrabee Herger
A Very Satisfied Client
I am not a new member but have been for almost 11 years. Trupanion has made it convenient to submit claims, some veterians can submit as you pay, and has always been available to answer any questions I may have regarding reimbursements. Recommend Trupanion highly.
Insurer: Trupanion
By: MARY LOU
Best pet insurance
We have MetLife Pet Insurance for our two dogs and the entire process has been so seamless. The app invoice submission is extremely easy and the benefits are great.
Insurer: MetLife
By: Emily Kelley
We have never had pet insurance until…
We have never had pet insurance until Minnie, Didn't really think it would pay out as it did. We are very impressed with the outcome. You did what you said you would and that in this day and age means a lot to us. Thank you and Minnie thanks you for being there when we need you.
Insurer: Spot
By: Jenni Reason
Company isn't transparent …
Company isn't transparent about deductable and coverages. I had a $3000 mouth surgery bill, they paid $900.
Insurer: Trupanion
By: Kristi
I have had Embrace insurance for my…
I have had Embrace insurance for my pets for many years. Their customer service really is excellent and their on-line site for entering/accessing my claim info is super easy to use. My only regret is that my rates have just skyrocketed for this upcoming year so I will have to have discussions with them about that.
Insurer: Embrace
By: Rosemary DeLucia
Great company and very fair in regards…
Great company and very fair in regards to claims.
Insurer: Fetch
By: Justin
They could uphold the terms of their…
They could uphold the terms of their insurance contract and stop wrongfully denying claims.
Insurer: Embrace
By: Kashe
Very efficient in payment and response
Very efficient in payment and response
Insurer: Trupanion
By: Francine