154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 07, 2025

Quick service..easy to use app

Quick service..easy to use app

Insurer: Fetch

By: horace Rumpole

June 07, 2025

Highly recommend

Pets Plus Us came through and reimbursed my dog's TPLO surgery costs as well as the medication and preventative medication associated once provided with the required medical records. They are also reimbursing the physiotherapy that my dog is receiving as part of his recovery. They seem to believe in the complete care and health of my pet.

Insurer: Pets Plus Us

By: Eileen

Useful
Verified June 07, 2025

The online applicationIt was easy to use make a payment

It was easy to use make a payment

Insurer: Nationwide

By: customer

June 07, 2025

Worst claim processing efer

To make a long story short, it took over a month to process and then it was closed. No one bothered to tell me they needed dental records - I have no idea if they even requested them. Plus what dental records could a dog have? He had to have teeth extracted - that should be a simple enough explanation!

Insurer: Pets Best

By: Kathleen

Useful
Verified June 07, 2025

I have nothing but good things to say…

I have nothing but good things to say about this pet insurance. I am so very glad we have it. It's saving us a lot of money with our dog. We were able to get her the hip surgery that she really needed, which is very expensive. Thank God, we only needed to pay 20% of it.

Insurer: MetLife

By: customer

June 07, 2025

amazing company

I'm so thankful to have enrolled my pets with Pets Best insurance. Unfortunately, my dog was found to have a new cancer this year. Pets Best has given no issues with coverage. It has been overall an extremely easy process to get reimbursed. I am thankful to have them! I highly recommend this company.

Insurer: Pets Best

Veterinarian: Metropolitan Veterinary Associates

By: Danielle

Useful
June 07, 2025

Unscrupulous Company – 10+ Year Experience with them

We’ve been with Healthy Paws for over 10 years, and sadly, they've been very frustrating and unprofessional. They regularly find ways to deny coverage for certain items on invoices - even those we believe should be covered. When we called to ask why the reimbursements were less than expected, they told us they'd follow up and asked for specific dates/times so they could call us back. But they never called us back. When we did follow up, they brushed us off, claiming we had already been reimbursed - completely avoiding the actual issue. The worst part? We feel trapped. Our dog is now a senior, and switching insurance isn't really an option. If we go to a new provider, any existing conditions likely won't be covered. So HealthyPaws knows we're stuck - and that makes their lack of transparency and accountability even more upsetting. What an UNSCRUPULOUS company. THIEVES. If you're considering HealthyPaws, BE VERY CAREFUL. Read the fine print, track every claim, and know that customer loyalty doesn't seem to count for much. Your premiums will keep going up, and they will never help you, especially when your dog becomes older.

Insurer: Healthy Paws

By: Emj

June 07, 2025

Healthy Paws Pet Insurance

I have had Healthy Paws insurance for my Bernedoodle Wallis since she was a young puppy. I had heard enough true stories of parents that had to make the difficult decision to save their pet or, or the awful choice of letting them go due to the cost of the medical procedures. We have been fortunate that Wallis has been healthy but she has had some medical issues resulting in costs well outside routine vet visits. Most recently Wallis required surgery. These costs are no different than the costs for a human and Healthy Paws covered the costs exactly like the policy I have with Healthy Paws. In the number of claims I have made over Wallis’s seven years, Healthy Paws has met every claim quickly, usually reimbursing within a few days. There is a heartfelt peace of mind knowing that should Wallis ever need very expensive care I would not have to make the unimaginable decision of whether she gets care or I can’t afford it. Wallis will continue to have Healthy Paws insurance for what I hope is a very long life.

Useful
June 07, 2025

a scam

Constantly increasing monthly premium and then offers no coverage. They will pay out basically nothing and find many work arounds as to why your service was not covered.

Insurer: Pets Best

Veterinarian: Shiloh Animal Hospital

By: Kenn

Useful
June 07, 2025

Loop holes

I’ve paid my monthly payment for years to only to receive a couple hundred and reimbursements. That’s on top of the thousand’sI have paid the Vet. My most recent claim was for oral surgery, which was over $2K. Not a penny was reimbursed because I did not have my pet enrolled before she was six months of age (she was 1 when I got the policy and now she’s 3), so that particular issue can’t be covered. Really? I should’ve known that my dog was gonna need oral surgery at 3 yrs old when she was 3 months old. Just shady so two thumbs down.

Insurer: Pets Best

Veterinarian:

By: Ron

Useful

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