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Beware of Hidden Dental Requirements for Coverage
2 stars for nice customer rep on phone when I finally got to them. 0 stars for policy transparency. Buyer beware: if you want any coverage for dental incidents, your dog MUST have had a cleaning within 13 months of signing up or they won't cover ANYTHING dental. Even if you have had previous cleanings in the pet's life as needed. They hide this in fine print. So maybe not the best policy for little dogs who tend to get dental issues.
Insurer: Pets Best
By: Joan K
I can not sing the praises of Healthy Paws Enough
I can not sing the praises of Healthy Paws enough. I have been with them for 7 years and am amazed daily by what a great company they are (considering the reputation most insurance companies have.) They review claims quickly, fairly and reimburse you for benefits in a matter of days straight to your bank account. The scope of what they cover is impressive and the yearly increase in their premiums has always been fair and reasonable. I left them briefly a few years back based on big promises made by a competing insurance company. It was a terrible experience. Their competitor took forever to review our claim and in the end came back and covered almost nothing. I came back to Healthy Paws and will never use a different company again. Most recently my dog had to have surgery. Not only did Healthy Paws cover the majority of the cost, they even emailed me to check in on my dog’s recovery a few weeks later. Thank you Healthy Paws for putting my faith back into insurance companies.
Insurer: Healthy Paws
By: Nicky
One less thing to worry about …
Our pets have been insured with Trupanion for over 10 years. When we've been faced with tough medical situations with our pets, we have never had to choose between the best care for our pets or making our mortgage payment.
Insurer: Trupanion
By: Georgia N
It is easy to use and covers what I need
It is easy to use and covers what I need
Insurer: MetLife
By: Toni Angelo
Everything has been great and the…
Everything has been great and the customer service has been really helpful when needed.
Insurer: MetLife
By: Winsor Yuan
C'mon man
C'mon man. This company is hands down the best Pet insurance company I have tried. My sweet exotic shorthair had emergency eye surgery and with a couple of document requests after my submission, they had cash in my hand in one week. They are just great. Checkups, dental cleanings, everything is like clockwork.
Insurer: MetLife
By: Rob Mauzy
MetLife Pet Insurance is great
MetLife Pet Insurance is great. The claims process is super easy. All you have to do is upload the docs. No crazy forms. Once evaluated by MetLife, payments are made very quickly and come thru Zelle directly into your account.
Insurer: MetLife
By: Happy Customer
So far so good
I'm a new customer and so far have had a good experience with Pets Best. I did encounter an error when trying to submit my first claim with the iOS app, but the website worked perfectly - and the claim was processed quickly.
Insurer: Pets Best
By: Consumer
Excellent Company!
Excellent, excellent service! I’ve had Trupanion for 10 years now since we brought our puppy home & it’s been a huge security blanket for us. The customer service is stellar and very professional!
Insurer: Trupanion
By: Cheryl