208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A little glitchy
After creating the quote, I received the link via email to retrieve it. Retrieving it was fine but after filling in the information (including credit card), I hit the Purchase button and I got a pop up box and then it just returned me to the form page. I had to type in the URL manually in another browser in order to successfully sign up my pup.
Insurer: Nationwide
By: Mark T
Overall great insurance
The turnaround time for most claims is super-fast! I notched one star bc there is one claim we submitted for our dog's neutering a good 4 weeks ago that we haven't heard back about. Kind of strange considering some of the others (blood work, routine care) are usually approved in a few days.
Insurer: MetLife
By: Jose Barreiro
Easiest Claims Process Ever
Pets Best has the easiest most user friendly claims process ever. As soon as I got home from the Vet, I opened the Pets Best app and the claims button was front and center. When I clicked on it, the instructions were very clear on what was needed to file the claim and how to do it. All I had to do was snap a picture of the invoice, click submit and I was done! A few minutes later I received an email that my claim was submitted and under review. The next day I had my reimbursement! Thank you Pets Best for making claims such an easy and quick process. Vet bills get expensive fast but I have ease of mind in knowing that I'll get reimbursed quickly, a real bonus when all you want to do is worry about getting your best friend better!
Quick payment
Quick payment. Ease of use.
Insurer: MetLife
By: Sandra Stano
I recommend this service to anyone with…
I recommend this service to anyone with a pet. I wish human health insurance was as easy as using Pumkpin.
Insurer: Pumpkin
By: Catherine
Trupanion Finds any Way to Not Pay Claims
Trupanion misrepresents itself as they boast about all the reasons why their premiums are so much more expensive than others. meanwhile they deny claims for every possible reason. they use every comment written down by a vet to tie in to any possible pre existing condition. so my PERFECTLY HEALTHY CAT was denied claims because they said he was anorexic. my cat never didn’t eat. never lost weight. they said the charts read he was lethargic and stressed. which they said could relate to issues with eating disorders. so he didn’t have a condition. they just linked every symptom to as many conditions that it may be. there were over 20 conditions they wouldn’t cover because of ridiculous symptoms. sneezing was linked to possible respiratory so no respiratory tests covered. plaque of a tooth’s they said is linked to periodontal disease so no teeth related claims. the list went on and on. abdominal because of the possible eating issues. urinary because he peed outside of his box once. so no urinary test covered. Trupanion is the biggest scam that makes health insurance companies for people look reasonable. Do not give your business to these con artists. I had them for 2.5 years and they never paid a single claim.
Insurer: Trupanion
By: Thomas
Simple & Fast
filing claims is a simple process & response time is fast. It was well worth the cost for a totally unexpected medical expense
Insurer: Pumpkin
By: Gretchen
A responsible insurance company
"Pets Best is a responsible pet insurance company. Just like you buy insurance for yourself and your families, you need to buy an insurance for your animal family. PB is a good reputable company that I highly recommend. "
Insurer: Pets Best
By: Yang
The whole process was very easy and was…
The whole process was very easy and was explained very well.
Insurer: Nationwide
By: Michelle