208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible
UPDATE: Replying to Embrace Pet Insurance . I don't think that's true that 92% get approved. There are tons of reddits of customers complaining that your company will find anything as a preexisting. I stand by my experience this company was horrible to deal with and every little thing will be "oh that was a preexisting" I even had the medical director email the underwriter to say No this wasn't preexisting and a "cough" doesn't mean a dog has preexisting heart disease, give me a break, don't you think I would have seen a cardiologist sooner if that was the case? They make up their own stories and tell you that it was "preexisting" when I told them my dog just got newly diagnosed and it's upsetting, nope they don't believe you. I do not trust this company. I cancelled my insurance and will pay out of pocket. Scams. Google on reddit this company too, you will see it's not just me. Horrible, they chose every reason as a "pre existing" Like if my dog had a cough that means he has heart disease. It was so ridiculous and causing me so much stress on top of me having stress of my dogs new diagnosis that i cancelled and am just going to save up money. They are scammers. Absolutely ridiculous really.
Insurer: Embrace
By: Vundster
Quick response and reimbursement was…
Quick response and reimbursement was fast thank you
Insurer: Spot
By: Dominic Michele
I emailed in claim and got a immediate…
I emailed in claim and got a immediate email that they received it and money was directly deposited in my account within 5 days
Insurer: MetLife
By: Kelly Guilfoyle
The fecal tests that I submitted with…
The fecal tests that I submitted with the claim was not approved and stated as preventive. However, there is not a way to diagnost and follow up about this desease unless a fecal test is made.
Insurer: MetLife
By: ELIO GONCALVES
Bringing ease to stressful times
I have a lot of ease knowing that when Maple gets sick, I can go to the vet because I can afford it because of your services. I have continued to renew my policy year after year, despite the premium increases, because the service is reliable. I’m grateful for this pet insurance and recommend it to all of my friends.
Insurer: MetLife
By: Maple’s mom
I have been so thankful for this…
I have been so thankful for this insurance. The response time, clear communication and ease of use has been amazing. We have all 4 pets on it. And although times are tough, this insurance has helped us through so much. Thank you!
Insurer: Spot
By: Kelly Morgan
Always honest and on time
Always honest and on time. I don’t know what I would have done without them!
Insurer: MetLife
By: Rebecca Clark
Relief during a Stressful times
Pumpkin has been such a relief during a stressful time. Submitting claims was simple and straightforward, which made things so much easier. I really appreciated the regular updates on the progress of my claim, it made me feel informed and cared for. The payment turnaround was quicker than I expected, and that kind of efficiency really matters when you're focused on your pet’s health.
Insurer: Pumpkin
By: Angel
Aileen is so cheerful and helpful
Aileen is so cheerful and helpful! She's very patient and clear on giving me the description of the plan despite the fact I asked her to repeat the prices several times so I could relay the numbers to my husband. You can tell she likes animals just from her tone. It was a delightful call. Thank you.
Insurer: Fetch Canada
By: Jollybaker_ OT