208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They are the absolute worst company to…
They are the absolute worst company to partner with for pet insurance. After calling customer service for almost a week and not being able to get in contact with anybody to help me so I can cancel my policy before the 30 days and of course nobody answered I finally was able to get in contact with somebody today to be told that I could not get a refund, but they will go ahead and cancel my policy or something that I had never used never again. Will I ever listen to somebody about using a pet insurance company like this again their customer service people are phony. They are liars and they need to learn how to answer the phone. What kind of business runs with nobody answering the phone?
Insurer: Spot
By: Makayla Baines
I had no issues !
I had no issues !! Super easy and straightforward so far
Insurer: MetLife
By: Princyana
Claims site is terrible
Claims site is terrible, both on app and via web. Uploaded every possible clinical document, but they didn't seem like they even looked at them and delayed claim process while "awaiting clinical information". I still haven't had an outcome but Embrace sent me an email asking me to review them, so this is where we are at. Maybe when the claim is finally adjudicated, I may have further feedback.
Insurer: Embrace
By: GBND
Always great experience.
Always great experience.
Insurer: MetLife
By: ALPASLAN TANRIKULU
raised my rates and my coverage is…
raised my rates and my coverage is lowering.
Insurer: MetLife
By: Rachel Forgash
rates doubled in one year
rates doubled in one year. had to cancel coverage on one dog to make it affordable
Insurer: MetLife
By: Kim Guthrie
Very prompt in reply to queries
Very prompt in reply to queries
Insurer: MetLife
By: Dasaradha Nuthakki
Reliable
Very straightforward on what they need. If the information is provided correctly the reimbursement is prompt. I’m thankful I have the coverage.
Insurer: MetLife
By: ??
Easy app to use
Easy app to use, rebate is straight forward.
Insurer: MetLife
By: ANN PHAM